Remote Customer Enablement & Adoption Leader

Evolv Technology; Remote; USD 73,000 - 117,000; Full time

Job summary

A safety technology company is seeking a Customer Enablement Manager to enhance customer onboarding, training, and success. This role is critical for building relationships with customers to help them realize the full value of Evolv's products. The successful candidate will need to deliver tailored training, monitor customer usage, and help drive value realization. The position is based in Eugene, Oregon but open to candidates throughout the Western US. Competitive salary with a comprehensive benefits package included.

Benefits

Medical, dental, and vision insurance

Health Savings Account (HSA)

401(k) with 2% company match

Flexible Paid Time Off (PTO)

Tuition reimbursement

Quarterly stipend for personal benefits

Equity options

Qualifications

• Proven experience in customer success or account management roles.
• Ability to build strong relationships and communicate effectively.
• Experience with onboarding and training processes.

Responsibilities

• Oversee customer onboarding and success initiatives.
• Train and educate customers on product usage.
• Monitor and promote customer engagement and satisfaction.

Skills

Relationship building

Customer experience

Training facilitation

Problem-solving

Education

Bachelor's degree

Job description

A safety technology company is seeking a Customer Enablement Manager to enhance customer onboarding, training, and success. This role is critical for building relationships with customers to help them realize the full value of Evolv's products. The successful candidate will need to deliver tailored training, monitor customer usage, and help drive value realization. The position is based in Eugene, Oregon but open to candidates throughout the Western US. Competitive salary with a comprehensive benefits package included.