Remote Customer Care Specialist - Multilingual & Impactful

MTM, Inc; Hampton (CT); Remote; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement Plan

Paid Time Off

Maternity/Paternity Leave

Wellness Program

Job summary

MTM Health in Connecticut is seeking a Customer Care Representative to be the frontline image of MTM Health. You will handle a variety of tasks, primarily inbound calls from Members, Clients and Facilities, with volumes that rise on Mondays.

The role requires residing in Connecticut, call center experience, and solid basic computer skills with reliable high-speed internet. A quiet home workspace is essential.

Qualifications

• Must currently reside in Connecticut.
• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing and computer skills with reliable high-speed Internet.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Serve as the frontline representative and image of MTM Health.
• Manage a high volume of calls with accuracy and empathy.

Skills

Call center experience

Customer service

Typing skills

Reliable internet

Job description

MTM Health in Connecticut is seeking a Customer Care Representative to be the frontline image of MTM Health. You will handle a variety of tasks, primarily inbound calls from Members, Clients and Facilities, with volumes that rise on Mondays.

The role requires residing in Connecticut, call center experience, and solid basic computer skills with reliable high-speed internet. A quiet home workspace is essential.