Remote Customer Care Specialist

Destinationswithdunn; Kansas City (MO); Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Comprehensive training

Mentorship and support

Growth opportunities

Travel discounts

Job summary

Destinationswithdunn is seeking friendly travel enthusiasts for remote client planning roles. You will assist clients in planning and booking vacations, cruises, hotels, and more, leveraging online platforms to tailor options to preferences and budgets.

No prior travel industry experience is required; training will be provided. We offer 100% remote work, flexible scheduling (full- or part-time), ongoing mentorship, and opportunities for growth in the travel industry.

Qualifications

• Excellent communication and customer service skills.
• Comfortable using computers, smartphones and online platforms.
• Strong attention to detail and organizational skills.
• Self-motivated with ability to manage your own schedule.
• Professional attitude with a desire to learn and grow.
• Must be authorized to work in the United States.

Responsibilities

• Help clients arrange vacations, cruises, hotels, and other travel experiences.
• Explore options that fit clients' preferences and budgets.
• Deliver excellent customer service throughout planning and booking.
• Keep up with supplier promotions and travel deals.
• Maintain accurate client information and reservation records.
• Develop long-term client relationships with personalized support.

Skills

Communication

Customer service

Attention to detail

Self-motivated

Schedule management

Professional attitude

Job description

We are looking for individuals with strong customer service and communication skills who are detail-oriented and enjoy helping clients plan and book vacations, cruises, hotels, Airbnbs, resorts, car rentals, theme park tickets, and a variety of other travel experiences. No previous travel industry experience is required!

Responsibilities

• Help clients arrange vacations, cruises, hotel stays, resorts, tours, and other travel experiences
• Explore travel options that align with clients' preferences, needs, and budgets
• Deliver excellent customer service throughout the planning and booking process
• Keep up with supplier promotions, travel deals, and special offers
• Keep client information and reservation records accurate and organized
• Develop long-term client relationships by providing personalized service and support

Qualifications

• Excellent communication and customer service abilities
• Comfortable working with computers, smartphones, and online platforms
• Strong attention to detail and organizational skills
• Self-motivated and able to manage your own schedule
• Professional attitude with a desire to learn and grow
• Must be authorized to work in the United States

What We Offer

• 100% remote work environment
• Flexible full-time or part-time scheduling
• Comprehensive training to help you get started
• Ongoing mentorship, guidance, and support
• Opportunities for professional growth and development
• Access to industry certifications
• Travel discounts, benefits, and industry perks
• Performance-based earning potential

Ideal Backgrounds

This opportunity could be an excellent fit for individuals with experience in areas such as:

• Customer service
• Hospitality
• Administrative assistance
• Sales
• Retail
• Education
• Healthcare
• Remote work
• Or anyone interested in building a flexible career in the travel industry

If you enjoy working with people, love the idea of helping others plan memorable trips, have strong communication skills, and want the flexibility of a remote opportunity, we look forward to hearing from you.