Remote Customer Care Advisor | Flexible 30–39h

MaziCTools; United States; Remote; USD 18,184 - 25,898; Part time

Job summary

MaziCTools is looking for a Customer Care Advisor to empower customers in managing their medications and improving their wellness. This fully remote position offers a flexible reduced hour schedule of 30-39 hours per week, with the potential for additional or fewer hours as required.

Key responsibilities include assisting customers with product inquiries, managing calls, and providing technical support via pharmacy.amazon.com. The ideal candidate will have a high school diploma and relevant experience in customer service.

Join us at MaziCTools and contribute to delivering excellent customer service!

Qualifications

• 6+ months of professional experience working with computers and web‑based tools.
• Ability to work under pressure in a fast-paced environment.
• Hardwired broadband internet connection required.

Responsibilities

• Assist customers with billing/insurance verification and service questions.
• Manage inbound and outbound calls.
• Provide best-in-class service experience.

Skills

Customer service skills

Communication skills

Multitasking ability

Education

High school diploma or equivalent

Job description

MaziCTools is looking for a Customer Care Advisor to empower customers in managing their medications and improving their wellness. This fully remote position offers a flexible reduced hour schedule of 30-39 hours per week, with the potential for additional or fewer hours as required.

Key responsibilities include assisting customers with product inquiries, managing calls, and providing technical support via pharmacy.amazon.com. The ideal candidate will have a high school diploma and relevant experience in customer service.

Join us at MaziCTools and contribute to delivering excellent customer service!