Remote CSR & Tech Support Specialist

Disabled Veteran Solutions; Remote; USD 10,000 - 60,000; Full time

Job summary

A national service-disabled veteran owned business is seeking a Customer Service Representative to provide exceptional support in a remote setting. The role requires strong communication skills and technical proficiency to navigate customer inquiries effectively. Ideal candidates are dependable, tech-savvy, and thrive in a structured environment. Starting pay is $18.92 per hour, with mandatory training commencing on April 8, 2026. This full-time position demands availability for various shifts within specified operational hours.

Benefits

Paid training

Benefits after probation period

Qualifications

• Minimum of 6 months customer service experience.
• Must be able to read, write, speak, and understand English fluently.
• Able to navigate multiple systems efficiently.

Responsibilities

• Deliver exceptional customer care through multiple channels.
• Process inquiries related to toll charges and account management.
• Manage a high volume of inbound customer inquiries professionally.

Skills

Strong verbal communication

Written communication

Technical troubleshooting

Attention to detail

Customer-focus

Education

High school diploma

Associate Degree or higher

Tools

Microsoft Teams

Job description

A national service-disabled veteran owned business is seeking a Customer Service Representative to provide exceptional support in a remote setting. The role requires strong communication skills and technical proficiency to navigate customer inquiries effectively. Ideal candidates are dependable, tech-savvy, and thrive in a structured environment. Starting pay is $18.92 per hour, with mandatory training commencing on April 8, 2026. This full-time position demands availability for various shifts within specified operational hours.