Remote Cruise Vacation Architect

The Elite Travel Group; Seattle (WA); On-site; USD 42,000 - 65,000; Full time

Job summary

The Elite Travel Group is seeking a Cruise Vacation Specialist to work remotely with a focus on planning memorable cruise vacations for clients in the United States. You will guide clients through lines, ships, itineraries, staterooms, dining, excursions, and protection options aligned to their goals and budgets.

You will book cruises, flights, hotels, transfers, and related components; educate on policies, documentation, and timelines; and support clients before, during, and after booking with

Qualifications

• Prior travel industry or cruise experience is helpful but not required.
• Strong communication and customer service skills.
• Ability to work independently while participating in a supportive team environment.
• Willingness to complete cruise line trainings and supplier certifications.
• Comfortable using email, online booking tools, social media, and virtual communication.
• Strong attention to detail and ability to manage deadlines.
• Interest in ocean cruises, river cruises, family cruises, group cruises, luxury cruising, themed sailings, and destination-based travel.

Responsibilities

• Research and recommend cruise vacations based on client needs, preferences, budget, and travel style.
• Assist clients with selecting cruise lines, ships, itineraries, stateroom categories, dining options, shore excursions, and travel protection.
• Book cruises, flights, hotels, transfers, and additional travel components when needed.
• Educate clients on cruise policies, payment deadlines, passport requirements, travel documentation, boarding procedures, and onboard expectations.
• Support clients before, during, and after the booking process with excellent communication and service.
• Stay informed about cruise promotions, supplier updates, destination requirements, ship inspections, training opportunities, and industry trends.
• Build strong client relationships that encourage repeat business and referrals.
• Participate in team trainings, supplier webinars, cruise line certifications, and ongoing professional development.
• Promote cruise travel services through social media, networking, client outreach, and relationship building.
• Represent The Elite Travel Group with professionalism, integrity, and a commitment to excellent service.

Skills

Communication

Customer service

Attention to detail

Deadline management

Team collaboration

Tools

Email

Online booking tools

Social media

Video conferencing

Job description

The Elite Travel Group is seeking a Cruise Vacation Specialist to work remotely with a focus on planning memorable cruise vacations for clients in the United States. You will guide clients through lines, ships, itineraries, staterooms, dining, excursions, and protection options aligned to their goals and budgets.

You will book cruises, flights, hotels, transfers, and related components; educate on policies, documentation, and timelines; and support clients before, during, and after booking with