Remote Cruise Planning & Concierge Specialist

Sally's All-Inclusive Cruises & Travel; New York (NY); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Access to travel industry tools

Professional growth opportunities

Job summary

A travel agency is seeking a Remote Cruise Planning Assistant to support clients in planning memorable cruise vacations. This remote position involves researching destinations, assisting with travel arrangements, and maintaining organized records. Ideal candidates will have strong communication skills, attention to detail, and a friendly attitude. Experience in travel or customer service is a bonus. Comprehensive training and ongoing support will be provided.

Qualifications

• Prior experience in travel, hospitality, or customer service is a plus but not required.
• Ability to work independently in a remote environment.

Responsibilities

• Research cruise destinations, itineraries, and onboard experiences based on client preferences.
• Assist with travel arrangements, including accommodations, excursions, and pre- or post-cruise stays.
• Communicate promptly and professionally with clients to ensure their travel needs are met.
• Maintain organized and accurate booking records.
• Provide ongoing client support before, during, and after travel.
• Collaborate with the team to enhance customer satisfaction and process efficiency.

Skills

Excellent written and verbal communication skills

Strong attention to detail

Time management abilities

Friendly and professional attitude

Ability to work independently

Job description

A travel agency is seeking a Remote Cruise Planning Assistant to support clients in planning memorable cruise vacations. This remote position involves researching destinations, assisting with travel arrangements, and maintaining organized records. Ideal candidates will have strong communication skills, attention to detail, and a friendly attitude. Experience in travel or customer service is a bonus. Comprehensive training and ongoing support will be provided.