Remote Cruise Planner | Flexible Hours & Travel Perks

Openkrill; United States; Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible remote work

Travel discounts

Ongoing training and development

Career growth opportunities

Job summary

Openkrill is seeking an Adventure Coordinator to help clients select, book, and manage their cruise vacations. You will leverage deep cruise knowledge to tailor itineraries to clients’ preferences and budgets, delivering exceptional service in a remote, sales-driven environment.

In this role you will handle inquiries, process bookings, upsell excursions and travel insurance, and maintain relationships with clients while staying up-to-date on promotions and travel regulations.

Qualifications

• Previous experience in travel sales, reservations, or customer service (preferred but not required).
• Strong knowledge of cruise lines, destinations, and travel industry trends.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple bookings efficiently.
• Sales-oriented mindset with a passion for helping clients plan memorable vacations.
• Proficiency with online booking systems, CRM software, and Microsoft Office Suite.
• Self-motivated and able to work independently in a remote environment.
• Certification in travel or cruise industry (e.g., CLIA certification) is a plus.

Responsibilities

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
• Process bookings and payments while ensuring accuracy and compliance with company policies.
• Maintain strong relationships with clients by offering personalized service and follow-ups.
• Stay updated on cruise line promotions, policies, and travel regulations.
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients.
• Address client concerns and troubleshoot any booking-related issues professionally.
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.

Skills

Travel sales

Customer service

Communication

Multitasking

Sales orientation

Remote work

Education

Travel certification (CLIA)

Tools

CRM software

Microsoft Office

Job description

Openkrill is seeking an Adventure Coordinator to help clients select, book, and manage their cruise vacations. You will leverage deep cruise knowledge to tailor itineraries to clients’ preferences and budgets, delivering exceptional service in a remote, sales-driven environment.

In this role you will handle inquiries, process bookings, upsell excursions and travel insurance, and maintain relationships with clients while staying up-to-date on promotions and travel regulations.