Remote Cruise Consultant

Fran's ExploreMore Travel; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Cruise discounts

Job summary

Fran's ExploreMore Travel is seeking a Remote Cruise Consultant to help clients plan dream cruises worldwide. You will assist with selecting cruises, itineraries, and onboard amenities, coordinating bookings and payments, and delivering exceptional customer service.

No prior cruise experience is required; however, a background in customer service or travel is a plus. This remote role offers flexible scheduling and travel perks for staff.

Qualifications

• No prior experience required; customer service or travel background is a plus.
• Strong passion for travel and cruising.
• Excellent communication and organizational skills.
• Ability to work independently and manage time efficiently.
• Remote-friendly role with a flexible schedule.

Responsibilities

• Plan and book clients’ cruises, including accommodations, excursions, and transportation.
• Provide clients with detailed cruise options, itineraries, and onboard amenities.
• Coordinate bookings and payment processing, ensuring accuracy and timeliness.
• Address customer inquiries, offer recommendations, and resolve issues during the booking process.
• Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.
• Demonstrate enthusiasm for travel and cruising in all client interactions.
• Communicate clearly and professionally with clients and partners.
• Manage time effectively to prioritize bookings and follow-ups.
• Offer travel perks and discounts to clients as part of the service.

Skills

Excellent communication

Organization

Independent work

Time management

Customer-focused

Job description

Title: Cruise Consultant – Help Clients Plan Their Dream Cruises in the ocean or the river.

Are you passionate about cruising and helping others experience unforgettable journeys on the high seas? Join our team as a Remote Cruise Consultant and assist clients in planning the perfect cruise vacations to top destinations worldwide.

About Us:

We are a reputable travel company dedicated to providing exceptional cruise experiences for clients. As a Cruise Specialist, you’ll be responsible for helping clients select and book cruises based on their preferences, ensuring a smooth and seamless process from start to finish. This role offers flexibility with the opportunity to work from home.

Responsibilities:

• Plan and book clients’ cruises, including accommodations, excursions, and transportation.

• Provide clients with detailed information on cruise options, itineraries, and onboard amenities.

• Coordinate bookings and payment processing, ensuring all details are accurate and timely.

• Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.

• Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.

• Strong passion for travel and cruising.

• Excellent communication and organizational skills.

• Ability to work independently and efficiently manage time.

• A customer-focused approach with the ability to manage client needs effectively.

• No prior experience required; however, experience in customer service or the travel industry is a plus.

• Flexible work schedule – the ability to work remotely.

• Travel perks and discounts to experience the destinations you promote.

• Competitive compensation based on bookings made.

• Opportunities for professional growth within a supportive team environment.

• Work alongside an award-winning team dedicated to delivering top-tier customer service.