Remote Court Support Specialist (VA)

Socket.dev; Virginia (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k) matching

Paid time off

7 paid holidays

Floating holidays

Life Insurance

AD&D Insurance

Long Term Disability

FSA/Health Care & Dependent Care

Employee Assistance Program

Pet Insurance

Job summary

ABC Legal Service is hiring a Court Support Specialist to work remotely from Virginia. You will contact courts, track orders, and ensure documents flow into our system with accuracy. Daily communication with courts, attorneys, and clients is essential.

The role requires 1+ years in customer-facing work, strong English communication, and proficiency with Teams/Zoom and Outlook. Training on our in-house Skye system is provided to support data handling and status updates.

Qualifications

• High school diploma or GED required.
• Legal experience preferred.
• 1+ years in customer support / call-center / retail in a customer-facing, service oriented position.
• Strong written and verbal communication skills.
• Comfortable working remotely using Teams/Zoom and Outlook.

Responsibilities

• Reach out to courts on orders and provide status updates.
• Communicate professionally with court personnel, attorneys, and clients.
• Use Skye to process documents and update records with accuracy.
• Handle inbound/outbound calls to assist courts and customers.
• Relay updated information from courts to process servers and customers.
• Collaborate to identify root causes and process inefficiencies.
• Navigate court dockets to understand document communications and import documents.
• Perform other duties as assigned.

Skills

Communication skills

English proficiency

Remote work

Data entry accuracy

Team collaboration

Education

High school diploma / GED

Tools

Skye (in-house application)

Microsoft Outlook

Teams

Excel

Word

PDF manipulation tools

Job description

ABC Legal Service is hiring a Court Support Specialist to work remotely from Virginia. You will contact courts, track orders, and ensure documents flow into our system with accuracy. Daily communication with courts, attorneys, and clients is essential.

The role requires 1+ years in customer-facing work, strong English communication, and proficiency with Teams/Zoom and Outlook. Training on our in-house Skye system is provided to support data handling and status updates.