Remote Court Support Specialist (Alabama)

Socket.dev; Alabama; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k) with company matching

Paid time off

7 Paid company holidays

4 Floating holidays per-year

Life Insurance and AD&D Insurance

Long Term Disability

Health Care Reimbursement Flexible Sp.

Dependent Care Flexible Spending App

EAP (Employee Assistance Program)

Pet Insurance

Job summary

ABC Legal Services seeks a Court Support specialist in Alabama for remote work coordinating with courts nationwide. You will contact courts, update case statuses, and process documents using Skye with accuracy.

Responsibilities include handling calls and emails with a professional attitude, and ensuring timely delivery of documents to our system. Legal experience is preferred, and a strong command of English is required.

Qualifications

• High school diploma or GED required.
• Strong communication skills, both written and verbal.
• Comfortable working remotely using Teams/Zoom, Outlook.
• Experience with MS Office (Outlook, Teams, Excel, Word).
• Document manipulation experience (PDFs) is a plus.

Responsibilities

• Reach out to courts on orders and status updates.
• Communicate professionally with court personnel, attorneys, and clients.
• Use Skye to process and update documents with accuracy.
• Manage high-volume inbound/outbound calls and emails.
• Relay updates from Courts to process servers and customers.
• Collaborate to identify root causes and process inefficiencies.

Skills

Strong communication

Remote work

Microsoft Office

Teams/Zoom

Education

High school diploma / GED

Tools

Skye (in-house)

Microsoft Outlook

Excel

Word

Job description

ABC Legal Services seeks a Court Support specialist in Alabama for remote work coordinating with courts nationwide. You will contact courts, update case statuses, and process documents using Skye with accuracy.

Responsibilities include handling calls and emails with a professional attitude, and ensuring timely delivery of documents to our system. Legal experience is preferred, and a strong command of English is required.