Remote Court Liaison & Support Specialist

Socket.dev; Indiana (PA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid time off

7 Holidays

Floating holidays

Life Insurance

Long Term Disability

Health Spending Account

Dependent Care Spending

Employee Assistance Program

Pet Insurance

Job summary

ABC Legal Services, a national leader in service of process, seeks a Court Support Specialist in Indiana. You will contact courts, gather documents, and update our system via our Skye platform, coordinating with teams and clients to ensure timely filings.

The role requires strong communication, data-entry accuracy, and comfort with remote work using Teams/Outlook. Legal experience is a plus; high school diploma is required.

Qualifications

• High school diploma / GED required.
• Legal experience preferred.
• 1+ years in customer support or call-center roles.
• Strong written and verbal communication.
• Comfortable working remotely using Teams/Zoom, Outlook.
• Proficient with Microsoft Office: Outlook, Teams, Excel, Word.
• Document manipulation experience (PDFs).
• Ability to perform repetitive data-entry with accuracy.
• Read, write and speak English.
• Quick learner and eager to grow.

Responsibilities

• Reach out to courts on orders and provide status updates.
• Communicate professionally via calls and emails with courts, attorneys, and clients.
• Use Skye to process documents and add updates with accuracy.
• Manage inbound/outbound calls to assist courts and customers.
• Relay updated information from courts to servers and customers.
• Collaborate to identify root causes and improve processes.
• Navigate court dockets and download/import documents as needed.
• Perform other duties as assigned.

Skills

Communication skills

Customer support

Data entry accuracy

Microsoft Office

English proficiency

Remote-friendly

Team communication

Education

High school diploma / GED

Tools

Skye

Outlook

Teams

Excel

Word

PDF manipulation

Job description

ABC Legal Services, a national leader in service of process, seeks a Court Support Specialist in Indiana. You will contact courts, gather documents, and update our system via our Skye platform, coordinating with teams and clients to ensure timely filings.

The role requires strong communication, data-entry accuracy, and comfort with remote work using Teams/Outlook. Legal experience is a plus; high school diploma is required.