Remote Corporate Travel Counselor (Intl Reservations)

American Express Global Business Travel; Remote; USD 39,000 - 73,000; Full time

Job summary

A leading global travel management company is seeking a Corporate Travel Counselor with a passion for delivering exceptional customer service. The role requires a minimum of 2 years of experience with corporate travel, strong knowledge of international reservations, and effective communication skills. This is a virtual position, and it offers an inclusive and collaborative culture along with a comprehensive benefits package. Join our team to help shape the future of travel management.

Benefits

Flexible benefits tailored to individual needs

Travel perks and deals from multiple providers

Access to over 20,000 courses for skill development

Qualifications

• Must have at least 2+ years of corporate travel counselor experience.
• Strong international reservations experience required.
• Knowledge of American Express POS tools is a plus.

Responsibilities

• Assist clients with travel plans, ensuring satisfaction and efficiency.
• Handle conflicts and resolve issues promptly.
• Manage workflow in a complex and fast-changing environment.

Skills

Corporate travel counselor experience

International reservations experience

Effective communication skills

Conflict resolution skills

Organizational skills

Problem-solving skills

Tools

Sabre

Salesforce

Rezone Plus

Job description

A leading global travel management company is seeking a Corporate Travel Counselor with a passion for delivering exceptional customer service. The role requires a minimum of 2 years of experience with corporate travel, strong knowledge of international reservations, and effective communication skills. This is a virtual position, and it offers an inclusive and collaborative culture along with a comprehensive benefits package. Join our team to help shape the future of travel management.