Remote Community Engagement Lead

Product Marketing Alliance Ltd; United States; Hybrid; USD 36,000 - 38,000; Full time

Benefits offered by this job

34 days’ paid holiday

Flexible working hours

Remote within the UK or Hybrid London

WFH kit

Office snacks & fruit

Well-stocked London office

Private Medical and Dental Insurance

Life Insurance

Therapy & coaching access

Cycle to Work & Nursery

Perks at Work

Flexible benefits allowance

L&D budget

Dedicated L&D day

Internal Academy access

Job summary

The Alliance is seeking an enthusiastic Community Engagement Coordinator to lead and nurture vibrant community brands. You’ll produce exclusive member events, drive advocacy, and ensure members feel valued and connected, using Asana to orchestrate initiatives.

You’ll collaborate with a team across content, marketing, events, and customer support to grow B2B communities and deliver impactful experiences for members across the UK.

Qualifications

• Highly organized with ability to manage multiple projects and hold others accountable to deadlines.
• Strong communication skills across diverse stakeholders and ability to speak publicly.
• Tech-savvy and quick to adapt to new apps and technologies.
• Excited by creating impactful member experiences and events.
• Demonstrates ownership and accountability for workload and outcomes.
• Able to thrive in a fast-paced startup environment and adapt to change.
• Proficient in facilitating connections and moderating online community conversations (a plus).
• Experience in building and growing B2B communities is desirable.

Responsibilities

• Owns day-to-day growth and engagement of one or more community brands, under mentorship.
• Develops engaging initiatives, programs, and events to foster growth and loyalty; streamlines workflows with project tools.
• Curates and hosts a calendar of member events and experiences with defined focus, format, and frequency.
• Conceptualises and executes new member engagement initiatives (podcasts, webinars, workshops, discussion groups) using project tools.
• Cultivates relationships with community members to boost loyalty, engagement and retention.
• Sources and secures dynamic speakers, ambassadors, and moderators for community initiatives and events with project oversight.
• Collaborates with content, marketing, events, sales, and support to leverage community for organisational goals and tracks progress with PM tools.
• Keeps up with community trends and brings insights to refine our strategy and keep initiatives on track.

Tools

Asana

Job description

The Alliance is seeking an enthusiastic Community Engagement Coordinator to lead and nurture vibrant community brands. You’ll produce exclusive member events, drive advocacy, and ensure members feel valued and connected, using Asana to orchestrate initiatives.

You’ll collaborate with a team across content, marketing, events, and customer support to grow B2B communities and deliver impactful experiences for members across the UK.