Remote Clinical Counselor

Zeiders Enterprise Inc.; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Zeiders Enterprises, Inc. seeks a Remote Clinical Counselor to deliver short-term, solution-focused non-medical counseling for individuals, couples, and families as part of the FFSP Global Staffing Contract.

Remote work is allowed, but candidates must be near a military installation for CAC-related requirements. The role involves intake, assessments, safety planning, risk evaluation, and coordination with Navy resources.

Qualifications

• Master’s degree in counseling, social work, MFT, or doctoral in psychology with internship accreditation.
• Current, valid and unrestricted clinical license/certification (LCSW/LMFT/LCP/LPC/LCPC/LMHC).
• Minimum two years of post‑master’s, full‑time clinical experience.
• Experience providing counseling to groups, couples, and/or families.
• Experience working in a virtual environment and managing large caseloads.

Responsibilities

• Conduct individual, couples, and group counseling within scope of practice.
• Refer for longer-term or medical/psychiatric follow-up when needed.
• Perform intake, screening, assessment, and treatment planning.
• Provide crisis intervention and risk assessment using standard tools.
• Coordinate with Navy programs and ensure proper documentation in FFSMIS.
• Travel for on-site support as required and surge coverage.

Skills

Oral communications

Written communications

Microsoft Office

Electronic Health Records

Scheduling systems

Education

Master’s degree in Counseling

Master’s degree in Social Work

Master’s degree in Marriage and Family Therapy

Doctoral degree in Clinical or Counseling Psychology

Tools

EHR systems

Microsoft Office Suite

Job description

Job Title:Remote ClinicalCounselor

**This position is fully remote and able to be supported from any location. However, candidates must be available to work during the below specifiedtimeframe, regardless of theirlocation.**

Shift Hours

Monday - Friday, 7:00am - 4:00pm Japan Standard Time / Sunday - Thursday, 6:00pm - 3:00am Eastern Time

Summary

TheRemoteClinical Counselorworks as afull-timeemployee of Zeiders Enterprises andprovides assessment and short-term, solutionfocused non-medialcounseling services to eligible individuals, marital or intimate partners, families, and/or groupsas part of the CNIC Fleet and Family Support Program (FFSP) Global Staffing Contract.This position isremotebut must belocatedwithinareasonable commuting distanceof a military installationfor the purpose of CAC issuance. Remote Clinical Counselorsmay be asked to provide surge support to other regions virtually, and in times of crisis may berequiredto travel to provide clinical support to clients on site.

Essential Duties and Responsibilities

• Conductindividual andcouples, andgroup counseling. Scope of practice is limited to counseling services for Other Conditions That May Be a Focus of Clinical Attention and Adjustment Disorders.
• Ensure referral forappropriate behavioralhealth follow-up of any psychological disorders or symptoms requiring longer-term and/or medical/psychiatric intervention.
• Conduct intake, screening, assessment, and referral of clients asappropriate. Work with the client toestablishan individual treatment plan.
• Provide information about existing Navy programs such asNMC Counseling Servicesat the sites.
• Provide immediate intervention and risk assessment IAW best practices in the mental health community and educate and ensure adequate referral and follow-up of any case presenting suicidal or homicidalrisk.
• Performaccurateassessment of the client’s presenting problem and plan effectiveshort-termtreatment for thatproblem.
• Provide initial and ongoing risk assessments using the Columbia Suicide Severity Risk Scale (C-SSRS). Provide ongoing safety planning using the Veterans Affairs Safety Plan.
• Report suspected child abuse and domestic abuse/violence to the local civilian authorities and the Family Advocacy Representative IAW Navy and state requirements.
• Provide a warm handoff to the Family Advocacy Representative or FAP Victim Advocate for clients wanting to make a restricted domestic abuse report.
• Provide a warm handoff to the Sexual Assault Response Coordinator or SAPR Victim Advocate for clients wanting to make a restricted sexual assault report.
• Intervene in crisis situations, using sound professional judgment, ethicalpractice,and common sense.
• Serve as duty counselor during rotating shifts with the standard workday to provide support for immediate clinical needs that present during appointmentschedulingphone calls withtheScheduling team.
• Providetemporary surge support (telephonically and through Navy authorized virtual platforms) acrossadditionalNavy Regionson an as-needed basiswhen there is an increased number of cases within a region.
• Provide clinical surge support as needed in person (less than 10% annually).
• Participate in quarterly quality assurance procedures to ensure that all clinical services provided are safe and ofgoodquality.
• Maintain counseling case documentationin the FFSMIS Clinical Counseling Record Systemfor all non-medical counseling assessment and counseling servicesIAW all applicable policies,laws,andinstructions.
• Ensureallnon-medical counseling services are accountedfor inthe FFSMISschedulingmodule.

RequiredQualifications

• Minimum educational qualifications include one of the following; a master’s degree in counseling accredited by the Council for Accreditation of Counseling and Related Educational Programs; a master’s degree in social work accredited by the Council on Social Work Education, a master’s degree in marriage and family therapy accredited by the Commission on Accreditation of Marriage and Family Therapy Education, or a doctoral degree in clinical or counseling psychology and a one-year clinical internship accredited by the American Psychological Association.
• Licensing: Current, valid and unrestricted clinical license or certification from a state or U.S. territory authorizing independent clinical practice in the fields of professional counseling, clinical social work, marriage and family therapy or clinical/counseling psychology- LCSW (Licensed Clinical Social Worker), LMFT (Licensed Marriage and Family Therapist), LCP (Licensed Clinical Psychologist/ Licensed PhD in Psychology), LPC (Licensed Professional Counselor), LCPC (Licensed CertifiedProfessional Counselor), LMHC (Licensed Mental Health Counselor)
• Mustmaintaincurrent clinical credentials and privileges throughout FFSP assignment.
• A minimum of two years’full-time, post-master’s supervised clinicalexperience.
• Must meet the standards of professional and ethical conduct prescribed by theirparticular disciplineor licensing board.
• Mustdemonstratecurrent clinical competence through at least periodic, direct service clinical experience during the 2 years preceding hire.
• Experience providing counseling for groups, couples, and/or families.
• Experience conducting expanded assessments using relevant industry-approved tools.
• Experience working in a virtual environment.
• Ability to manage alargeclinical caseload while meeting stringent documentation requirements
• Ability to work effectively with diverse racial, ethnic, and socioeconomic backgrounds
• Proficiencyin oral and written communication skills
• Knowledge of Microsoft Office Suite software andskilledin the use of office software,including electronic health records and scheduling systems
• Must be physicallylocatedwithina reasonable commuting distance ofa militaryinstallation.
• Must be able to work core business hoursofthe assigned area of responsibility.
• Must be able to flex hours in times of surge or crisis.
• Must be able to obtain a US passport for travel.

PreferredQualifications

• Live local totheassignedarea of responsibility.
• Knowledge of the difficulties of adjusting to general life stresses as well as those resulting from the requirements of military life, and experience providing short-term counseling for those issues.
• Knowledge of available military and community referral resources.
• Experience and competency in telehealth clinical service delivery.

OtherRequirements

All positions that require access to U.S. Government facilities and systems require U.S. Citizenship, and reliable transportation to travel to assigned locations and nearby facilities.

Competencies

• Abilitytoworkbothindependentlyandaspartofateam.
• CustomerService-Managesdifficultoremotionalcustomersituations;Respondspromptlyto customerneeds;Solicitscustomerfeedbacktoimproveservice;Respondstorequestsfor serviceandassistance;Meetscommitments.
• InterpersonalSkills-Focusesonsolvingconflict,notblaming;Maintainsconfidentiality;Listens tootherswithoutinterrupting;Keepsemotionsundercontrol;Remainsopentoothers'ideasand triesnewthings.
• OralCommunication-Speaksclearlyandpersuasivelyinpositiveornegativesituations; Listensandgetsclarification;Respondswelltoquestions;Demonstratesgrouppresentationskills;Participatesinmeetings.
• WrittenCommunication-Writesclearlyandinformatively;Editsworkforspellingand grammar;Varieswritingstyletomeetneeds;Presentsnumericaldataeffectively;Abletoreadand interpretwritteninformation.
• ChangeManagement-Developsworkableimplementationplans;Communicateschanges effectively;Buildscommitmentandovercomesresistance;Preparesandsupportsthoseaffected bychange;Monitorstransitionandevaluatesresults.
• Judgment-Displayswillingnesstomakedecisions;Exhibitssoundandaccuratejudgment; Supportsandexplainsreasoningfordecisions;Includesappropriatepeopleindecision-making process;Makestimelydecisions.
• Professionalism-Approachesothersinatactfulmanner;Reactswellunderpressure;Treats otherswithrespectandconsiderationregardlessoftheirstatusorposition;Accepts responsibilityforownactions;Followsthroughoncommitments.

Physical Requirements:

Uses personal computer, telephones, copiers,printersand other office equipment.Sits,stands,bends,lifts,andmovesintermittently duringworkinghours.The employee must occasionally lift and/or move up to 10 pounds.

Work Environment:

Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

Must havea dedicated professionalworkspacethatthat provides a secure, private environment suitable for telehealth clinical services and staff supervisionand is free of distractions or personal commitments during theworkday. #Nationwide

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Compensation is based on geographic location and experience. Wages are available upon request.