Remote Clinical Account Executive - Specialty Pharmacy

Lumicera; Oklahoma City (OK); À distance; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Pro/M

Referral Bonus Program – up to $750!

Résumé du poste

Lumicera Health Services is seeking a Clinical Account Executive for a remote role focused on managing and growing clinic accounts, guiding referral and prescription workflows, and delivering high levels of clinical service while aligning with sales leadership.

You will coordinate with physicians, pharmacies, insurers, and patients, oversee prior authorizations, monitor account performance, and use Lumicera tools to optimize outcomes and revenue. Travel is minimal.

Qualifications

• Bachelor's degree in pharmacy or Pharm D required.
• Current, unrestricted licensure as a Registered Pharmacist in the state of residence, or the ability to gain reciprocity within 4 months, may be required based on state of residence laws or client contracts.
• 2 years in specialty pharmacy or a clinical account management role within healthcare, with proven experience in client-facing positions and clinical oversight.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Responsabilités

• Develop and maintain robust, professional relationships with clinic contacts, delivering exceptional service with a client-facing sales approach to enhance satisfaction and confidence in Lumicera's services.
• Oversee the prescription referral process, including prior authorizations, ensuring compliance with regulatory and company standards while addressing clinical nuances specific to each account.
• Meet frequently with Sales and Account Management leadership to evaluate progress, share account updates, and align clinical support with business objectives to meet clinic and patient needs.
• Serve as the primary point of contact for resolving clinic-related issues, leveraging clinical expertise and coordinating with support teams to ensure timely and effective solutions.
• Act as a liaison between medical staff, pharmacies, insurance providers, and patients, ensuring all email and verbal interactions are professional, polished, and infused with a client-facing sales vibe to foster trust and engagement.
• Proactively follow up with all accounts requiring clinical intervention or oversight, tracking progress and ensuring issues are addressed to maintain high service levels.
• When routine duties are complete, support pharmacist workflows by offering clinical insights or workflow assistance, optimizing team efficiency and patient outcomes.
• Utilize the CRM system to investigate contacts, track account activities, and maintain detailed records to enhance client engagement and operational efficiency.
• Monitor the financial performance of claims and referrals submitted by prescribers, evaluating whether to retain or triage prescriptions to optimize revenue and patient outcomes.
• Use the Lumicera Prescriber Portal for communication and training of accounts and their respective prescribers and staff, enabling them to view and obtain Rx referral updates and patient information to enhance collaboration and efficiency.
• Uphold compliance program objectives, adhering to all federal and state laws with the highest ethical standards.
• Perform additional tasks as assigned by upper management to support Lumicera's mission and operational success.
• Minimal travel may be required for account management purposes; coordinate with direct supervisor to arrange details as needed.
• Other duties as assigned.

Formation

Bachelor's degree in pharmacy or Pharm D

Description du poste

Lumicera Health Services is seeking a Clinical Account Executive for a remote role focused on managing and growing clinic accounts, guiding referral and prescription workflows, and delivering high levels of clinical service while aligning with sales leadership.

You will coordinate with physicians, pharmacies, insurers, and patients, oversee prior authorizations, monitor account performance, and use Lumicera tools to optimize outcomes and revenue. Travel is minimal.