Remote Client Support Specialist

Sunkissedandmoonlitravel; Kansas City (MO); Remote; USD 40,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Mentorship program

Job summary

Sunkissedandmoonlitravel is seeking a motivated Remote Client Support Specialist to assist clients through a structured, team-supported workflow. The role is fully remote, focusing on coordinating requests, managing communication, and delivering a smooth client experience.

Ideal candidates enjoy helping others, staying organized, and delivering excellent service while working independently in a flexible remote environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong written and verbal communication skills.
• Customer service, support, or client-facing experience preferred but not required
• Comfortable working independently in a remote setting
• Organized, dependable, and detail-oriented
• Comfortable using online systems and technology platforms

Responsibilities

• Support clients with booking flights, hotels, cruises, and tailored holiday packages.
• Respond to client inquiries with timely and accurate communication
• Research destinations, offers, and travel options to suit each clients needs and budget.
• Coordinate scheduling, confirmations, updates, and follow-ups as needed.
• Maintain organized records and documentation of client interactions
• Assist with workflow coordination to help ensure a seamless client experience.

Job description

We're seeking a motivated Remote Client Support Specialist to provide professional support and assist clients through a structured, team-supported workflow. In this fully remote role, you'll help coordinate client requests, manage communication, and ensure a smooth and organized experience throughout the process.

This opportunity is ideal for someone who enjoys helping others, staying organized, and delivering excellent service while working independently in a flexible remote environment.

Key Responsibilities

• Support clients with booking flights, hotels, cruises, and tailored holiday packages.

• Respond to client inquiries with timely and accurate communication

• Research destinations, offers, and travel options to suit each clients needs and budget.

• Coordinate scheduling, confirmations, updates, and follow-ups as needed.

• Maintain organized records and documentation of client interactions

• Assist with workflow coordination to help ensure a seamless client experience.

Qualifications

• Excellent communication and interpersonal skills.

• Strong written and verbal communication skills.

• Customer service, support, or client-facing experience preferred but not required

• Comfortable working independently in a remote setting

• Organized, dependable, and detail-oriented

• Comfortable using online systems and technology platforms

Technical Requirements

• Laptop or desktop computer.

• Reliable broadband internet connection.

• Smartphone for communication and updates.

• Must be authorized to work in the US, UK, Australia, LATAM, or Spain

Why This Role Stands Out

• Fully remote with flexible work options

• Comprehensive onboarding and ongoing mentorship

• Collaborative and supportive team environment.

• Opportunity for long-term growth and professional development in client services