Remote Client Support & Care Specialist

LJ Horizon Travels; Joplin (MO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Training and ongoing support

Supportive team environment

Access to tools and systems to help你s

Ongoing learning and development

Job summary

LJ Horizons is seeking a dependable and service-focused Customer Support Specialist to assist clients and provide a high level of support in a remote environment. This role is ideal for individuals with strong communication skills who enjoy helping clients and staying organized in a remote environment.

You will assist with client communication, updates, coordination, and ongoing support to help ensure a smooth and positive client experience.

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented with strong organizational skills.
• Able to manage multiple tasks and priorities.
• Comfortable using online tools and technology.
• Self-motivated with the ability to work independently.
• Customer service, hospitality, administrative, or support experience preferred.

Responsibilities

• Respond to client inquiries in a professional and timely manner
• Provide client support, updates, and follow-up communication
• Assist with coordination and service-related details
• Maintain organized and accurate client information
• Communicate clearly and professionally through online systems
• Help ensure a positive and supportive client experience
• Utilize online tools and systems to support daily tasks

Skills

Communication skills

Organizational skills

Multitasking

Tech-savvy

Independent worker

Customer service experience

Job description

LJ Horizons is seeking a dependable and service-focused Customer Support Specialist to assist clients and provide a high level of support in a remote environment. This role is ideal for individuals with strong communication skills who enjoy helping clients and staying organized in a remote environment.

You will assist with client communication, updates, coordination, and ongoing support to help ensure a smooth and positive client experience.