Remote Client Success & Growth Specialist

Essence of Work From Home; Orlando (FL); Remote; USD 40,000 - 54,000; Full time

Benefits offered by this job

Remote environment

Training provided

Professional development

Career growth opportunities

Employee recognition and wellness"},{

Job summary

Essence of Work From Home is seeking a Remote Client Support Specialist to assist clients with questions, requests, and routine service needs. You will be organized, responsive, and capable of working independently in a remote environment from Orlando, FL or similar remote setting.

Responsibilities include replying to inquiries via email and chat, maintaining client records, supporting scheduling, and escalating issues when needed.

Qualifications

• Excellent written and verbal communication.
• Organized with good time management.
• Detail oriented and accurate.
• Proficient with email, chat and online tools.
• Independent worker with self-motivation.

Responsibilities

• Respond to client inquiries by email, chat, and other channels.
• Provide accurate information and assistance to clients.
• Handle routine client requests and concerns.
• Maintain accurate client records and documentation.
• Assist with scheduling and client communications.
• Escalate issues when necessary.
• Follow company policies and procedures.

Skills

Strong communication

Job description

Essence of Work From Home is seeking a Remote Client Support Specialist to assist clients with questions, requests, and routine service needs. You will be organized, responsive, and capable of working independently in a remote environment from Orlando, FL or similar remote setting.

Responsibilities include replying to inquiries via email and chat, maintaining client records, supporting scheduling, and escalating issues when needed.