Remote Client Services & Planning Coordinator

Triptasticadventures; Fort Worth (TX); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Ongoing training

Supportive team culture

Job summary

A travel planning company is seeking reliable individuals for a remote support role. The position involves assisting clients with customized reservations, maintaining accurate records, and ensuring a high level of customer service. Successful candidates will enjoy flexible scheduling and be part of a supportive team culture. Strong communication skills and organizational abilities are essential. Authorized US work is required, along with reliable internet access. This role offers ongoing training and career development opportunities.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet access and smartphone (computer is also strongly recommended).

Responsibilities

• Support clients with planning and coordinating customized arrangements.
• Research, compare, and confirm reservation options based on client needs.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email and phone.
• Assist with updates, changes, and service-related inquiries.
• Maintain organized and accurate client records.
• Participate in training sessions and team meetings.

Skills

Strong written and verbal English communication

Organizational skills

Customer service skills

Job description

A travel planning company is seeking reliable individuals for a remote support role. The position involves assisting clients with customized reservations, maintaining accurate records, and ensuring a high level of customer service. Successful candidates will enjoy flexible scheduling and be part of a supportive team culture. Strong communication skills and organizational abilities are essential. Authorized US work is required, along with reliable internet access. This role offers ongoing training and career development opportunities.