Remote Client Experience Specialist

Aspiretalentagency; Freeport (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Comprehensive onboarding

Supportive team environment

Professional development

Job summary

Aspiretalentagency is seeking a Client Services Representative to join our remote team. You’ll be the primary contact for clients, handling inquiries, delivering service support, and ensuring a smooth, positive experience in the travel services space.

We value strong communication, independence in a remote setting, and the ability to manage documentation and follow service standards. Flexible scheduling and a collaborative team environment are offered.

Qualifications

• Excellent communication and interpersonal abilities.
• Ability to work independently in a remote environment.
• High level of organization and time management.
• Comfort with computers and online tools.
• Detail-oriented with problem-solving skills.
• Hospitality or travel industry experience is helpful but not required.

Responsibilities

• Respond to client inquiries via phone, email, and online platforms.
• Provide professional and timely customer support.
• Assist clients with service-related questions and requests.
• Maintain accurate client records and documentation.
• Communicate updates and information clearly and effectively.
• Follow established procedures and service standards.
• Help resolve client concerns in a professional, customer-focused manner.
• Collaborate with team members to ensure a positive client experience.

Skills

Strong communication

Customer service experience

Remote work

Organizational skills

Tech-savvy

Problem solving

Hospitality/travel exp helpful

Job description

Aspiretalentagency is seeking a Client Services Representative to join our remote team. You’ll be the primary contact for clients, handling inquiries, delivering service support, and ensuring a smooth, positive experience in the travel services space.

We value strong communication, independence in a remote setting, and the ability to manage documentation and follow service standards. Flexible scheduling and a collaborative team environment are offered.