Remote Client Experience & Journey Specialist

Effortless travel solutions ETS; Norfolk (VA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Access to industry tools and training

Opportunities for professional development

Travel-related benefits and perks

Supportive and collaborative team environment

Job summary

Effortless travel solutions ETS is looking for a Client Experience & Journey Coordinator to provide support throughout the travel planning process. This remote position is perfect for detail-oriented individuals who excel in communication and enjoy helping clients.

You will assist clients in organizing travel itineraries and provide personalized service to ensure memorable experiences. The role offers a fully remote work environment and opportunities for professional development.

Qualifications

• Detail-oriented and customer-focused.
• Enjoy helping others and communicating with clients.
• Ability to work remotely with flexible scheduling.

Responsibilities

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems (training provided).
• Maintain timely and professional communication.

Job description

Effortless travel solutions ETS is looking for a Client Experience & Journey Coordinator to provide support throughout the travel planning process. This remote position is perfect for detail-oriented individuals who excel in communication and enjoy helping clients.

You will assist clients in organizing travel itineraries and provide personalized service to ensure memorable experiences. The role offers a fully remote work environment and opportunities for professional development.