Remote Claims Recovery & Analytics Specialist

Carrington; Plano (TX); Remote; USD 27,000 - 30,000; Full time

Benefits offered by this job

Comprehensive healthcare

401(k) with 50% match

Educational Reimbursement

Employee discounts

Career training programs

Job summary

Carrington Mortgage Services is seeking a Supplemental Claims and Recovery Specialist to perform financial reconciliations on liquidated loans and determine root causes for avoidable losses. The role requires strong data analysis, MS Excel skills, and adherence to investor guidelines.

The position offers remote work from home in the United States with a target pay range of $19.50/hr - $21.50/hr and requires knowledge of mortgage servicing processes up to loss mitigation, bankruptcy, and claims.

Qualifications

• High School diploma required; college degree preferred.
• 1–2 years mortgage servicing default experience
• FHA/VA/USDA and PMI claims experience preferred
• 1+ year LoanServ experience for default related workstations

Responsibilities

• Reconcile loan advances after GSE/government insured expense claims.
• Meet/exceed daily goals for reconciliations and loss determinations.
• Prepare and file supplemental claim documents per insurer guidelines.
• Verify claim and settlement proceeds are correctly credited.
• Prepare Cash Posting Tickets and ensure accuracy of postings.
• Maintain a 98% monthly accuracy rate and document evidentiary support.
• Identify process improvements to prevent future losses and escalate when needed.
• Stay current with GSE/government guidelines and industry standards.

Skills

Financial reconciliation

Data analysis

MS Excel

Strong written & verbal communication

Attention to detail

Education

High School diploma

Associate/Bachelor Degree related/other field preferred

Tools

MS Word

LoanServ software

GSE/insurer guidelines systems

Job description

Carrington Mortgage Services is seeking a Supplemental Claims and Recovery Specialist to perform financial reconciliations on liquidated loans and determine root causes for avoidable losses. The role requires strong data analysis, MS Excel skills, and adherence to investor guidelines.

The position offers remote work from home in the United States with a target pay range of $19.50/hr - $21.50/hr and requires knowledge of mortgage servicing processes up to loss mitigation, bankruptcy, and claims.