Remote Claims Operator — Public Adjuster Advocate

Ironside Claims; Los Angeles (CA); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Comprehensive healthcare plan

401(k) and Roth IRA plans

Paid time off (PTO)

Job summary

A public insurance adjusting firm in Los Angeles seeks Claims Operators (Public Adjusters) to advocate for clients, navigate complex claims, and deliver results. The role demands 2+ years of experience in related fields and strong skills in communication, negotiation, and analysis. With a supportive culture rooted in autonomy, belonging, and competence, this opportunity allows you to manage your own caseload while ensuring clients receive fair treatment. Competitive compensation and benefits included.

Qualifications

• 2+ years in insurance, restoration, project management, or related fields; public adjusting experience preferred.
• Strong ability to interpret insurance policies and assess damage.
• Exceptional verbal and written communication skills.

Responsibilities

• Conduct detailed investigations of residential water damage claims.
• Review policyholder insurance contracts to determine coverage.
• Gather and organize evidence for claim submissions.
• Negotiate with insurers for fair settlements.
• Advocate for clients throughout the claims process.
• Manage multiple claims and maintain meticulous records.

Skills

Analytical Skills

Communication

Negotiation

Detail-Oriented

Adaptability

Tools

Xactimate

Job description

A public insurance adjusting firm in Los Angeles seeks Claims Operators (Public Adjusters) to advocate for clients, navigate complex claims, and deliver results. The role demands 2+ years of experience in related fields and strong skills in communication, negotiation, and analysis. With a supportive culture rooted in autonomy, belonging, and competence, this opportunity allows you to manage your own caseload while ensuring clients receive fair treatment. Competitive compensation and benefits included.