Remote Certified Health Coach: Behavior Change & Wellness

Sharecare; Salem (OR); Remote; USD 30,000 - 34,000; Full time

Job summary

Sharecare is seeking a Certified Health Coach to support members remotely, delivering education, support, and motivation to progress toward health goals. The role operates within a structured, high-engagement outreach model using an automated dialer and requires NBHWC-certified training and active NBHWC certification as a plus.

You will participate in coaching calls, enroll participants, and coordinate with nurses and vendors while documenting interactions.

Qualifications

• NBHWC certified training is required
• Bachelor's degree in health-related field required
• Experience with chat to deliver coaching sessions is a plus
• Experience with benchmarks and contact center metrics preferred, including adherence to schedule
• Proficiency in computer data entry and Microsoft Office
• Ability to coordinate telephonic communication while navigating software and entering data

Responsibilities

• Participate in telephonic coaching calls (inbound and outbound)
• Engage and enroll eligible participants in the program
• Provide individualized behavior change coaching using motivational interviewing
• Coordinate care with a multi-disciplinary team including nurses and vendors
• Record interactions and progress in the software/documentation system
• Maintain adherence to schedule and manage caseload
• Attend daily/monthly meetings to present findings and insights
• Track participant progress and efficacy of the program

Skills

Interpersonal communication

Motivational interviewing

Documentation software

Attention to detail

Flexible shifts

Education

Bachelor's degree in health-related field

NBHWC certified training program

Active NBHWC board certification (a plus)

Tools

Microsoft Office

Job description

Sharecare is seeking a Certified Health Coach to support members remotely, delivering education, support, and motivation to progress toward health goals. The role operates within a structured, high-engagement outreach model using an automated dialer and requires NBHWC-certified training and active NBHWC certification as a plus.

You will participate in coaching calls, enroll participants, and coordinate with nurses and vendors while documenting interactions.