Remote Case Management RN – Women's Health Advocate

Planned Parenthood of the Pacific Southwest; Oregon; Hybrid; USD 61,000 - 82,000; Full time

Job summary

Planned Parenthood of the Pacific Southwest is seeking a Case Management RN to coordinate patient care, advocate for patients, and guide them through the continuum of care.

The role includes telephonic nursing assessments, care plan development, and liaison work with providers, insurance partners, and external resources to ensure patient-centered outcomes. This is a full-time remote position for residents of San Diego County, CA.

Qualifications

• Active California RN license.
• At least one year of experience working as a Registered Nurse.
• At least one year of experience in Women’s Healthcare.
• Willingness to complete orientation in both surgical and family planning settings to gain a thorough understanding of clinic operations and patient care workflows.
• Strong communication, critical thinking, patient advocacy, and independent work skills in a remote environment.
• Must reside in San Diego County.

Responsibilities

• Provide professional telephonic nursing assessment, evaluation, education, and advice to patients in accordance with agency protocols.
• Participate in health center efforts to achieve established goals related to productivity, quality metrics, and revenue cycle performance.
• Manage lab and imaging results, referrals, prescription refills, prior authorizations, and other patient follow‑up activities in accordance with agency medical protocols and case management policies and procedures.
• Support timely completion of patient calls and follow‑up activities while delivering high-quality, patient-centered care and maintaining operational efficiency.
• Maintain current knowledge of agency and department policies, protocols, procedures, regulatory requirements, and best practices.
• Coordinate ongoing patient care needs and collaborate with providers, clinical staff, and external partners to ensure continuity of care.
• Serve as a patient advocate by helping patients navigate healthcare resources, understand treatment plans, and access appropriate services.
• Participate in on‑call responsibilities in accordance with agency guidelines.

Skills

California RN license

RN experience

Women’s health

Remote work

Patient advocacy

Job description

Planned Parenthood of the Pacific Southwest is seeking a Case Management RN to coordinate patient care, advocate for patients, and guide them through the continuum of care.

The role includes telephonic nursing assessments, care plan development, and liaison work with providers, insurance partners, and external resources to ensure patient-centered outcomes. This is a full-time remote position for residents of San Diego County, CA.