Remote Care Consultant for Family Caregivers

Magnolia Inc.; Seattle (WA); On-site; USD 25,000 - 35,000; Part time

Job summary

Magnolia Inc. in Seattle, WA is seeking a compassionate Care Consultant to assist families navigating dementia and aging. The role focuses on providing empathetic support as the first point of contact for clients, guiding them through available services and ensuring access to care.

Ideal candidates will have experience in customer service, demonstrate a strong sense of empathy, and embrace the mission to uplift family caregiving. This fully remote part-time role offers a chance to make a significant impact on families during challenging moments.

Qualifications

• 2+ years of experience in customer service, client success, or care coordination.
• Experience working with older adults and family caregivers is preferred.
• Familiarity with dementia care and healthcare navigation would be advantageous.

Responsibilities

• Serve as the first point of contact for clients and referral partners.
• Assess caregiver and patient needs, identifying challenges.
• Manage a high volume of inbound and outbound outreach.

Skills

Empathy

Communication

Problem-solving

Attention to detail

Technology comfort

Tools

CRM systems

Google Workspace

Slack

Job description

Magnolia Inc. in Seattle, WA is seeking a compassionate Care Consultant to assist families navigating dementia and aging. The role focuses on providing empathetic support as the first point of contact for clients, guiding them through available services and ensuring access to care.

Ideal candidates will have experience in customer service, demonstrate a strong sense of empathy, and embrace the mission to uplift family caregiving. This fully remote part-time role offers a chance to make a significant impact on families during challenging moments.