Remote Campaign Manager for Enterprise Loyalty & Delivery

Kobie; Petersburg (AK); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible Time Off

Nine Company-Wide Holidays

Growth opportunities and wellbeing

Job summary

Kobie, headquartered in St. Petersburg, Florida, offers a flexible remote workplace and is a leader in loyalty solutions.

We seek a Campaign Manager to own end-to-end loyalty email campaigns for enterprise clients, working with internal and external partners to ensure accurate, on-time delivery. You will gather client requirements, validate briefs, lead kickoff meetings, manage the marketing calendar, and optimize campaigns through QA and testing.

Qualifications

• Bachelor’s degree required.
• 2+ years of experience in a campaign management, account management, or project management role.
• Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud required.
• Experience with a new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
• Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.

Responsibilities

• Gather and document client campaign requirements.
• Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements.
• Initiate and lead kick-off meetings with internal teams and external partners.
• Own the marketing calendar for assigned clients — tracking milestones and risks.
• Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
• Responsible for day-to-day operational processes including campaign set-up, trafficking, QA, and optimization.
• Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, and sending on behalf of Kobie’s loyalty clients.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards.
• Support A/B and multivariate test planning.
• Identify process inefficiencies and ways to improve workflow.
• Develop robust campaign documentation and client-specific work instructions.
• Escalate risks and blockers to avoid missed SLAs.

Skills

Campaign management

Client-facing communication

Project prioritization

Email marketing knowledge

New client implementation

Agency experience

Attention to detail

Education

Bachelor’s degree

Tools

Salesforce Marketing Cloud

Workfront

Jira

Microsoft Office

Mailchimp/ESP options

Job description

Kobie, headquartered in St. Petersburg, Florida, offers a flexible remote workplace and is a leader in loyalty solutions.

We seek a Campaign Manager to own end-to-end loyalty email campaigns for enterprise clients, working with internal and external partners to ensure accurate, on-time delivery. You will gather client requirements, validate briefs, lead kickoff meetings, manage the marketing calendar, and optimize campaigns through QA and testing.