Remote CAD/CAM Application Engineer (Pre-Sales & Support)

OPEN MIND Technologies AG

Los Angeles (CA)

Remote

USD 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Vacation: 15 days + 13 holidays

Remote work 100%

Health insurance

Job summary

OPEN MIND Technologies AG is seeking experienced professionals in the US West or Michigan to elevate customer experiences through technical and sales support. The role combines pre-sales technical mastery, software deployment, and post-sales training to empower customers of hyperMILL CNC solutions.

The ideal candidate has 3+ years in manufacturing/CNC programming or machine-tool roles, strong GD&T skills, and proficiency with CAD/CAM software.

Qualifications

At least 3+ years of Manufacturing experience (machine tool operator, precision mechanic, toolmaker, mechanical engineer) OR CNC programming experience in multiple parts, materials and metal removal processes.
Strong knowledge of CNC machining, CNC control systems and CNC machine tools.
Experience with milling and turning machines (multi-axis preferred).
Proficient in using and troubleshooting software applications.
Strong GD&T knowledge.
Excellent computer skills with MS Office and familiarity with Salesforce.

Responsibilities

Provide outstanding technical and sales support to customers, dealers, and partners.
Excel in the pre-sales phase by demonstrating technical mastery and sharing relevant solutions.
Lead software deployment and customer empowerment through comprehensive post-sales training.
Resolve complex technical issues while collaborating with stakeholders and monitor market trends to align with schedules and commitments.