Remote Business Tech Analyst - AI-Driven Insights & Delivery

Highmark Health Company; Augusta (ME); Remote; USD 73,000 - 117,000; Full time

Job summary

enGen is seeking a versatile business analyst to support multiple technical aspects of application product life cycles in a dynamic environment. You will collaborate with customers, translate business needs into detailed requirements, and analyze data to identify process improvements.

You’ll also perform test case creation and root cause analysis to ensure quality delivery while mentoring junior staff. The role emphasizes stakeholder communication, risk resolution, and adherence to standards,

Qualifications

• 3 years of experience in Information Systems or Technology.
• Bachelor’s degree in Business Administration, Business Management, Information Systems or related field.
• Knowledge of ITIL, TOGAF, Six Sigma, PMP or AI Certification preferred.
• Experience with Claude Code or Google Gemini is a plus.

Responsibilities

• Capture capability needs and drive quality business solutions with cross-functional teams.
• Support requirements testing and defect management to minimize production issues.
• Ensure compliance with required standards and obtain necessary approvals.
• Communicate project status and document requirements with customers and vendors.
• Mentor junior resources and build organizational knowledge.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Education

Bachelor’s degree in Business Administration, Business Management, Information Systems or related field

Master's degree in Business Administration, Business Management, Information Systems or related field

Job description

enGen is seeking a versatile business analyst to support multiple technical aspects of application product life cycles in a dynamic environment. You will collaborate with customers, translate business needs into detailed requirements, and analyze data to identify process improvements.

You’ll also perform test case creation and root cause analysis to ensure quality delivery while mentoring junior staff. The role emphasizes stakeholder communication, risk resolution, and adherence to standards,