Remote Business Systems Analyst: Drive Tech Solutions

Socket.dev; Richardson (TX); Hybrid; USD 73,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in the United States seeks a skilled Business Systems Analyst to bridge business needs and technology, documenting requirements, supporting solution design, and facilitating testing.

You will collaborate with product, architecture, development, QA, and operations in Agile ceremonies, delivering high‑quality solutions while ensuring compliance and customer satisfaction.

Qualifications

• 4+ years of experience in Business Systems Analysis
• 4+ years of strong written and verbal communication skills
• 4+ years of experience gathering, documenting, and managing business and system requirements
• 4+ years of experience creating functional requirements, user stories, acceptance criteria, process flows, and business rules
• 4+ years of experience supporting Agile delivery methodologies
• 3+ years of experience with Jira, Rally, SQL, reporting tools, APIs, system integrations and data analysis
• 3+ years of experience in creating test plans, test cases and perform QA testing, UAT and Prod validations

Responsibilities

• Partner with business and technology stakeholders to understand, gather, analyze, document, validate, and manage business and system requirements
• Analyze business processes and identify opportunities for system improvements, automation, workflow optimization, and other enhancements
• Translate business needs into detailed functional requirements, user stories, acceptance criteria, process flows, and business rules
• Perform impact analysis to identify risks, assumptions, dependencies, downstream effects, and implementation considerations
• Act as a liaison between business users, Product Managers, Architects, Developers, QA, and operational teams to deliver technology solutions
• Support solution design and ensure requirements and proposed solutions align with business objectives and customer needs
• Participate in Agile ceremonies, including backlog refinement, sprint planning, prioritization, UAT, release activities, and production validation
• Perform testing activities, defect triage, user acceptance testing, and validation of delivered solutions
• Create and maintain project documentation, including requirements, user stories, process flows, traceability matrices, business rules, and operational procedures
• Investigate production issues, coordinate root-cause analysis with technical teams, and support issue resolution
• Ensure delivered solutions meet business, operational, compliance, quality, and customer requirements

Skills

Business Systems Analysis

Requirements gathering

Communication

Agile methodologies

Stakeholder management

UAT

Education

Bachelor's degree in Business, Information Systems, Computer Science, Healthcare Administration, Engineering

Tools

Jira

Rally

SQL

APIs

System Integrations

Data analysis

Job description

UnitedHealth Group in the United States seeks a skilled Business Systems Analyst to bridge business needs and technology, documenting requirements, supporting solution design, and facilitating testing.

You will collaborate with product, architecture, development, QA, and operations in Agile ceremonies, delivering high‑quality solutions while ensuring compliance and customer satisfaction.