Remote Business Support Lead

Capstone Mechanical, LLC; United States; On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Bi-Annual Bonus Program

PTO, Holidays, and Parental Leave

Health, Dental, and Vision Insurance

Wellness Program

100% Company-paid Short & Long-Term Disability

401(k) with 3% Employer Contribution

Free Financial Advising

Employee Assistance Program

Personal and Professional Development Opportunities

Job summary

Capstone Mechanical, LLC is looking for a Business Support Associate (BSA) to join our remote team. This role requires 2–4 years of customer service experience and offers an annual salary starting at $65,000, remote work flexibility, and numerous benefits.

As a BSA, you will ensure smooth operations by providing leadership, preparing quotes, and engaging with customers. The company values support, collaboration, and growth, making it a perfect fit for proactive and organized candidates.

Qualifications

• 2–4 years of experience in customer service, administration, or a related field.
• Prior experience leading a team or taking on leadership responsibilities in a project or department.
• Ability to thrive in a remote work environment.

Responsibilities

• Ensure smooth operations and excellent customer service.
• Provide informal leadership within the team.
• Prepare accurate quotes and process invoices.

Skills

Customer-Focused

Team-Oriented

Organized & Detail-Oriented

Flexible & Proactive

Leadership Potential

Strategic Thinker

Influencer

Tools

Microsoft Office Suite

Job description

Capstone Mechanical, LLC is looking for a Business Support Associate (BSA) to join our remote team. This role requires 2–4 years of customer service experience and offers an annual salary starting at $65,000, remote work flexibility, and numerous benefits.

As a BSA, you will ensure smooth operations by providing leadership, preparing quotes, and engaging with customers. The company values support, collaboration, and growth, making it a perfect fit for proactive and organized candidates.