Remote BPO/CX Sales Exec: Transformative AI Deals

NTT DATA, Inc.

Chicago (IL)

Remote

USD 155,000 - 288,000

Full time

14 days+
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Job summary

NTT DATA Services seeks an experienced BPO/CX Sales Executive to originate and close large AI‑driven BPaaS and CX deals with manufacturing, retail, CPG, hi‑tech, and telecom clients. This remote role requires proven success in transforming outsourcing engagements and developing executive relationships to deliver strategic outcomes.

The role entails leading end-to-end sales cycles, collaborating with solution architects, pricing, legal, and operations to structure multi‑million dollar ACV deals,

Qualifications

  • 15+ years of experience in Contact Center/CXBPO/Business Process Services sales with transform outsourcing models.
  • 10+ years selling large, complex BPO deals (>$20M TCV).
  • 10+ years selling Transformative CX/Customer Service in Retail/CPG/Hi-tech/Manufacturing verticals.

Responsibilities

  • Originate deals and build relationships with decision makers.
  • Act as Subject Matter Expert across Manufacturing, Retail, CPG, Hi-tech, Energy/Utilities, Telecom.
  • Lead end-to-end sales cycles with cross-functional teams to close multi-million-dollar ACV CX/BPO deals.
  • Develop strategic go-to-market plans with executives and industry teams.
  • Build executive-level relationships with COOs, CIOs, CFOs, and Heads of Operations.
  • Stay updated on AI/tech trends impacting BPO and BPaaS.

Skills

Deal origination
Executive relationships
Consultative selling
BPO/BPaaS knowledge

Job description

NTT DATA Services seeks an experienced BPO/CX Sales Executive to originate and close large AI‑driven BPaaS and CX deals with manufacturing, retail, CPG, hi‑tech, and telecom clients. This remote role requires proven success in transforming outsourcing engagements and developing executive relationships to deliver strategic outcomes.

The role entails leading end-to-end sales cycles, collaborating with solution architects, pricing, legal, and operations to structure multi‑million dollar ACV deals,

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