Remote Bilingual CSR: Spanish-English Support Pro

teletech; Austin (TX); Remote; USD 25,000 - 28,000; Full time

Job summary

TTEC is hiring a Bilingual Customer Service Representative (Spanish-English) to work remotely with eligibility to reside within 50 miles of Sacramento, CA. You will help customers quickly, listen with empathy, and resolve issues to deliver exceptional experiences.

You'll join a global team with access to ongoing training, career development, and a benefits package based on position. Base wage starts at $18.48 per hour.

Qualifications

• 6 months of customer service experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Great written and verbal communication skills in Spanish-English.
• Computer experience.
• High speed internet (> 15mbps) may be required for some programs.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Bilingual

Customer service

Spanish-English

Communication skills

Education

High school diploma

Tools

Computer skills

Job description

TTEC is hiring a Bilingual Customer Service Representative (Spanish-English) to work remotely with eligibility to reside within 50 miles of Sacramento, CA. You will help customers quickly, listen with empathy, and resolve issues to deliver exceptional experiences.

You'll join a global team with access to ongoing training, career development, and a benefits package based on position. Base wage starts at $18.48 per hour.