Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Raritan (NJ); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance provider is seeking a Remote Benefits Representative to educate clients on insurance policies, assist with claims, and enroll new clients. This fully remote position requires strong customer service skills and the ability to build rapport. Bilingual candidates (French and Spanish) are encouraged to apply to serve a diverse client base.

Qualifications

• Previous experience in insurance or customer service is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.

Responsibilities

• Educate clients about insurance benefits and policies.
• Assist policyholders with claims and inquiries.
• Meet potential clients to assess needs and enroll them.
• Develop and maintain relationships with clients.
• Work with company leads to set appointments.
• Conduct virtual consultations for benefit selections.
• Ensure compliance with regulations in client interactions.

Skills

Customer service

Negotiation skills

Written communication

Verbal communication

Building rapport

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom. This position is fully remote!

Bilingual: French and Spanish speakers to better serve our diverse client base.

Responsibilities

1. Educating Clients - Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service - Assisting policyholders with claims, policy updates, and any questions about their benefits.
3. Sales & Enrollment - Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships - Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management - Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations - Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation - Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications

• Previous experience in insurance, customer service, or other related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.