Remote Benefits Programs Advisor

American Income Life; EUA; Teletrabalho; USD 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Health benefits

Flexible scheduling

Career growth

Mentorship

Training program

Travel incentives

Resumo da oferta

American Income Life is seeking motivated individuals to join our remote team, helping union members explore benefit programs and guiding them through virtual consultations.

You will manage inbound/outbound communications, schedule appointments, explain options, complete forms, and maintain accurate records, all in a fully remote environment. This role emphasizes organization, reliability, and client-focused service.

Qualificações

• Strong communication and interpersonal skills are essential.
• Good organization, time management and follow-through are important.
• High school diploma required; post-secondary education is an asset.
• Previous experience in customer service, retail, sales or other client-facing roles is helpful but not required.

Responsabilidades

• Manage inbound and outbound communication with members.
• Schedule and conduct virtual appointments by phone or video.
• Explain available benefit programs in a clear and professional way.
• Provide support and answer questions throughout the process.
• Complete applications, forms and required documentation.
• Maintain accurate records and follow quality control standards.
• Participate in training, mentorship, and leadership development opportunities.

Conhecimentos

Communication skills

Interpersonal skills

Organization

Time management

Follow-through

Formação académica

High school diploma

Post-secondary education is an asset

Descrição da oferta de emprego

American Income Life is seeking motivated individuals to join our remote team, helping union members explore benefit programs and guiding them through virtual consultations.

You will manage inbound/outbound communications, schedule appointments, explain options, complete forms, and maintain accurate records, all in a fully remote environment. This role emphasizes organization, reliability, and client-focused service.