Remote AWS Cloud Ops Engineer: Monitor, Deploy & Support

Cognizant; Dover (DE); Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Job summary

Cognizant is seeking an AWS Cloud Ops Engineer to monitor, operate, and support AWS infrastructure across production and non-production environments. You will perform health checks, configure monitoring dashboards, investigate incidents, and assist with deployments and Facets installation activities.

The role emphasizes on-call readiness, documentation, and collaboration across teams in a large enterprise environment.

Qualifications

• 5+ years of IT infrastructure, cloud operations, or systems engineering experience.
• 3+ years of hands-on AWS operations experience preferred.
• Experience supporting production AWS workloads, monitoring tools, incident response processes, backup validation, and operational runbooks in enterprise environments.
• Strong communication, documentation, ownership, troubleshooting, collaboration, and weekend/on-call support readiness.
• Preferred certifications: AWS SysOps Admin Associate, AWS Solutions Architect Associate, AWS Cloud Practitioner, Dynatrace Associate/Professional, ITIL Foundation.

Responsibilities

• Perform daily AWS cloud infrastructure health checks, including disk space validation, SSM agent status, EC2/RDS availability, and operational readiness checks.
• Configure, manage, and enhance cloud infrastructure monitoring using AWS CloudWatch and Dynatrace, including dashboards, metrics, alarms, and notification workflows.
• Investigate monitoring alerts from CloudWatch, Dynatrace, and related tools for outages, performance degradation, system issues, and infrastructure anomalies.
• Configure CloudWatch monitoring and alert notifications to automatically notify the on-call team for critical events and production-impacting incidents.
• Manage production EBS snapshot activities, EBS disk sizing requests, backup validation for EC2 and RDS instances, and associated operational reporting.
• Manage VPC Flow Logs, EC2 logs, log bucket access, S3 bucket access policies, and AWS account access within the LZ2 landing zone environment.
• Troubleshoot cloud infrastructure service outages, EC2/container restarts, network issues, DNS private hosted zones, firewall change requests, and access-related issues.
• Support AWS account creation, AMI and S3 object sharing across AWS accounts, EC2 instance restarts, container restarts, SSL certificate requests, and infrastructure resizing guided by FME
• Support application deployments by executing approved deployment runbooks, work instructions, validation steps, and weekend service downtime communications.
• Monitor Subversion code repositories, maintain infrastructure documentation, and support TriZetto Facets suite installation activities.

Skills

IT infrastructure

AWS operations

On-call support

Documentation

Communication

Incident response

Tools

CloudWatch

Dynatrace

EC2

RDS

S3

VPC

SSM

AMIs

Job description

Cognizant is seeking an AWS Cloud Ops Engineer to monitor, operate, and support AWS infrastructure across production and non-production environments. You will perform health checks, configure monitoring dashboards, investigate incidents, and assist with deployments and Facets installation activities.

The role emphasizes on-call readiness, documentation, and collaboration across teams in a large enterprise environment.