Remote Application Engineer II - ERP & Data Integrations

Sarah Cannon Research Institute; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Total Rewards benefits

Job summary

Sarah Cannon Research Institute (SCRI) is seeking an Application Engineer II to provide technical support and administration for enterprise applications across Finance and enabling functions. You will configure, test, document, troubleshoot, and optimize solutions to ensure reliable performance and alignment with business objectives.

The role involves day-to-day operations, issue triage, testing, data review, and coordination with IT, reporting, security, and vendor teams.

Qualifications

• 3+ years supporting, testing, administering, configuring, documenting, or troubleshooting enterprise applications.
• Experience with vendor-hosted, SaaS, ERP, finance, healthcare, or regulated environments is preferred.

Responsibilities

• Assist in designing, documenting, testing, and supporting integrations between FSM, Infor OS, and other enabling business applications.
• Collaborate with product owners, business analysts, delivery teams, reporting, security, and vendors to document clear requirements.
• Triages incidents, service requests, access issues, configuration questions, integration errors, data discrepancies, and defects; escalate when needed.
• Support Infor FSM releases, patches, upgrades, and regression testing; prepare test scenarios and document results.
• Support Power BI data questions, KPI definitions, and dashboard follow-up with analytics teams.
• Create and maintain runbooks, knowledge articles, release notes, and standard operating procedures.

Skills

Enterprise apps support

API integrations

Power BI reporting

SDLC & Agile

Root cause analysis

Education

Bachelor’s Degree

Tools

Infor FSM

Infor OS

ION

IPA

SQL

Power BI

Job description

Sarah Cannon Research Institute (SCRI) is seeking an Application Engineer II to provide technical support and administration for enterprise applications across Finance and enabling functions. You will configure, test, document, troubleshoot, and optimize solutions to ensure reliable performance and alignment with business objectives.

The role involves day-to-day operations, issue triage, testing, data review, and coordination with IT, reporting, security, and vendor teams.