Remote AI Agent Orchestration Analyst

DIRECTV; Huntsville (AL); Remote; USD 63,000 - 114,000; Full time

Job summary

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal (Mark). This entry-level role offers hands-on experience with AI agent orchestration within a marketing tech stack, focusing on monitoring, troubleshooting, and ensuring value from configured agents in a fully remote setting.

You will execute, track, and escalate issues, maintain logs, assist in testing new agents, and collaborate with cross-functional teams to understand workflow

Qualifications

• Bachelor's degree in Marketing, Business, Information Systems, Computer Science, Data Analytics, or related field.
• 0–1 years of professional experience; internships, co‑ops, or coursework in marketing technology, automation, or data tools are a plus.
• Strong attention to detail and comfort following structured processes and documentation.
• Basic understanding of marketing automation, workflow tools, or AI/agent-based systems.
• Comfortable with spreadsheets to track and validate outputs.
• Clear written communication for logging issues and documenting processes.
• Ability to work independently in a fully remote environment.

Responsibilities

• Execute and monitor pre-built orchestration agents within Optimizely Opal (Mark) according to documented workflows.
• Track agent runs for successful completion; log and escalate errors or unexpected outputs.
• Troubleshoot failed or stalled agent executions following runbooks.
• Maintain records of agent activity, execution logs, and outcomes for reporting.
• Support data hygiene and input‑quality checks feeding orchestration workflows.
• Assist in testing new or updated agents prior to production rollout and document results.
• Collaborate with the MarTech Platform & Integration Manager and stakeholders to gather requirements and report status.
• Escalate platform bugs or data discrepancies to internal or vendor support channels.
• Contribute to internal documentation of agent configurations and SOPs.
• Participate in ongoing training to build proficiency in Optimizely Opal/Mark and related concepts.

Skills

Attention to detail

Written communication

Spreadsheet proficiency

Independent work

Education

Bachelor's degree

Tools

Optimizely Opal/Mark

APIs / webhooks

Jira/Confluence

Job description

DIRECTV is hiring an Agentic Orchestration Analyst to operate automated marketing workflows built on Optimizely Opal (Mark). This entry-level role offers hands-on experience with AI agent orchestration within a marketing tech stack, focusing on monitoring, troubleshooting, and ensuring value from configured agents in a fully remote setting.

You will execute, track, and escalate issues, maintain logs, assist in testing new agents, and collaborate with cross-functional teams to understand workflow