Remote AI Agent Lead — Banking Workflow Innovator

KeyCorp; Kentucky; On-site; USD 116,000 - 216,000; Full time

Job summary

KeyCorp seeks an Agentic AI Lead to identify, design, and deploy AI-powered agents transforming banking workflows. You’ll own the end-to-end lifecycle of agent-driven use cases—from discovery to deployment—and partner with Product, Engineering, Risk, and business leaders to embed AI into core processes.

The role requires 8–12+ years in banking or digital transformation, with a track record in cross-functional delivery and AI/automation.

Qualifications

• 8–12+ years experience in banking, consulting, product, or digital transformation.
• Experience leading cross-functional initiatives with business and technology teams.
• Demonstrated experience with AI/ML, GenAI, or automation in enterprise settings.

Responsibilities

• Identify and prioritize high-impact workflows for agentic AI automation.
• Design AI agents and multi-agent systems to automate business processes.
• Define agent behaviors, decision logic, and escalation pathways.
• Collaborate with AI Engineering, Data Science, and Product teams.
• Define guardrails for AI agents and ensure regulatory alignment.
• Lead deployment, adoption, and change-management efforts.

Skills

AI/ML

GenAI

Automation

Cross-functional leadership

Product operating model

Agile

Job description

KeyCorp seeks an Agentic AI Lead to identify, design, and deploy AI-powered agents transforming banking workflows. You’ll own the end-to-end lifecycle of agent-driven use cases—from discovery to deployment—and partner with Product, Engineering, Risk, and business leaders to embed AI into core processes.

The role requires 8–12+ years in banking or digital transformation, with a track record in cross-functional delivery and AI/automation.