Remote Advanced Clinical NP & Provider Liaison

CVS Health; Arkansas; Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Advanced Clinical Advocate Nurse Practitioner to serve as a senior clinical resource across pharmacy and imaging care needs. This role acts as a clinical liaison to promote timely access to care and support evidence-based decision-making, without direct patient care.

Responsibilities include clinical advocacy, provider engagement, and cross-functional collaboration to reduce barriers and improve provider and member experiences.

Qualifications

• Active, unrestricted NP license with multi-state licensure as required.
• National board certification through ANCC or AANP.
• Minimum of five years of advanced clinical practice experience.
• Experience in complex care management, pharmacy, imaging, or related healthcare settings.
• Strong clinical assessment, critical thinking, and decision-making skills.
• Experience collaborating directly with physicians, specialists, and advanced practice providers.
• Excellent verbal and written communication skills.
• Ability to interpret clinical information, evidence-based guidelines, and healthcare policies to support informed clinical recommendations.

Responsibilities

• Serve as a clinical resource for complex pharmacy and imaging-related cases.
• Collaborate with providers to clarify clinical needs, treatment intent, and supporting clinical information.
• Evaluate clinical scenarios and identify opportunities to support timely access to appropriate care and services.
• Apply advanced clinical judgment to support evidence-based decision-making.
• Facilitate resolution of complex clinical questions through collaboration with providers, pharmacists, nurses, and interdisciplinary teams.
• Conduct clinical outreach and provider-to-provider consultations regarding complex care requests.
• Partner with ordering and prescribing providers to better understand unique clinical circumstances and treatment goals.
• Support productive clinical dialogue that promotes appropriate care planning and informed decision-making.
• Build collaborative relationships with provider partners and serve as a trusted clinical resource.
• Function as a clinical liaison between pharmacy, imaging, operational, and clinical teams.
• Partner with pharmacists, nurses, care teams, and other stakeholders to address complex clinical situations.
• Escalate clinically complex cases when additional expertise or review is required.
• Support efficient care coordination and reduce unnecessary barriers that may impact treatment initiation.
• Promote a seamless provider experience through proactive communication and collaboration.
• Identify trends, opportunities, and barriers impacting care access and provider experience.
• Provide feedback regarding clinical documentation, workflow opportunities, and process improvement initiatives.
• Participate in quality, compliance, and clinical calibration activities.
• Contribute to initiatives designed to improve care access, provider satisfaction, and overall healthcare experience.

Skills

Advanced clinical judgment

Clinical advocacy

Provider engagement

Communication skills

Critical thinking

Decision-making

Healthcare navigation

Collaboration

Education

Nurse Practitioner license

National board certification (ANCC/AANP)

Tools

Microsoft 365

EHR portal

Job description

CVS Health is seeking an Advanced Clinical Advocate Nurse Practitioner to serve as a senior clinical resource across pharmacy and imaging care needs. This role acts as a clinical liaison to promote timely access to care and support evidence-based decision-making, without direct patient care.

Responsibilities include clinical advocacy, provider engagement, and cross-functional collaboration to reduce barriers and improve provider and member experiences.