Remote Admissions Advisor - Guide Prospective Students

Herzing University; Portland (ME); On-site; USD 26,629 - 36,038; Full time

Benefits offered by this job

Tuition waiver and reimbursement program

Health insurance

Paid time off

Retirement savings plan

Job summary

Herzing University located in Portland, Maine, is seeking an Admissions Advisor to attract future students to our innovative online programs. This individual will engage with potential students via phone, email, and other channels to inform them about admissions processes and program offerings.

The ideal candidate should possess a Bachelor's degree or equivalent experience, alongside strong communication skills and a customer-focused approach to guide prospective students effectively through their educational journey.

Qualifications

• Minimum of six months as an associate admissions advisor or related work experience.
• Experience in admissions, higher education, customer service, or sales.
• Strong communication skills and ability to work with prospective students.

Responsibilities

• Educate and attract potential students through multiple communication channels.
• Interview students to assess their interests and goals.
• Guide students through the admissions process and support their needs.

Skills

Customer service

Sales skills

Communication skills

Education

Bachelor's Degree

Associate's Degree or equivalent work experience

Job description

Description

Current staff, faculty/adjunct at Herzing University, log into UKGand navigate to Menu > Myself>My Company > View Opportunities to apply using the internal application process.

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Click to learn more about our accreditation

Position Overview
The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately.

A 40-hour per week schedule will be determined based on preference and business needs between the following hours of operation for Herzing's Online Division. Hybrid options may be available at one of the Herzing campus or office locations listed below.

• Monday-Thurs 8am-8pm


• Friday 8am-5pm


• Sat 8am-4pm


• Sun 10:30-7pm

Campus/Office Locations:

Akron, OH	Clarksville, TN	Minneapolis, MN	Tampa, FL
Atlanta, GA	Kenosha, WI	Nashville, TN
Birmingham, AL	Madison, WI	New Orleans, LA
Brookfield, WI	Milwaukee, WI	Orlando, FL

REQUIREMENTS:

• Associate Admissions Advisor:
  
  
  
  • Associate's Degree or equivalent work experience
  
  
  • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales
  
  
  
  

• Admissions Advisor:
  
  
  
  • Bachelor's Degree or equivalent work experience
  
  
  • A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales
  
  
  
  

The level a final candidate will be hired at will be dependent on qualifications and prior applicable experience.

COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $19.33 to $26.16 (associate level) or $23.67 to $32.02 (advisor level).

PRIMARY DUTIES AND RESPONSIBILITIES

• Responds to inquiries for information about Herzing University's courses and programs through telephone, email, text, and chat.


• Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience.


• Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers.


• Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources.


• Generating inquiries through prospective students, current students, and the local community outreach/events.

Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law.https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located athttps://www.herzing.edu/title-ix.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.