Remote Account Manager II — AI-Ready Connectivity

Lumen; Augusta (ME); Remote; USD 51,000 - 67,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Lifestyle benefits

Remote work flexibility

Job summary

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth across an assigned territory from a remote home office. You will use consultative, outcome‑driven sales methods to identify needs, develop opportunities, and propose solutions that deliver measurable business value.

You will manage the full sales cycle, maintain accurate Salesforce records, and collaborate with internal teams to ensure exceptional customer experiences.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years of sales experience in technology, telecommunications, business services, or related industry.
• Experience developing new business opportunities and managing customer relationships in a consultative sales environment.
• Proven success in desk-based, inside, or outside sales.
• Strong prospecting, relationship-building, presentation, negotiation, and closing skills.
• Ability to conduct effective virtual sales calls, web meetings, and customer presentations.
• Experience using Salesforce or a comparable CRM platform to manage opportunities, forecasts, and customer interactions.
• Strong planning, organization, written and verbal communication skills.

Responsibilities

• Desk-based prospecting, selling and account management into assigned customers, meeting monthly sales quotas.
• Deliver a strong value proposition during consultative and transactional selling approaches.
• Prospect and qualify through calls, emails, social media, and campaigns.
• Provide timely quotes and follow up with customers.
• Prepare agendas for customer calls and conduct meetings to identify opportunities.
• Engage internal resources to provide an exceptional customer experience.
• Leverage the broader sales ecosystem to drive high-impact opportunities.
• Work with urgency through all stages of the sales cycle through closing.
• Maintain updated sales stages and notes in Salesforce; create account plans as required.

Skills

Prospecting

Relationship building

Presentation

Negotiation

Closing

Virtual sales calls

Sales forecasting

Communication

Account management

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

Lumen is seeking an Account Manager II, Desk Based, to drive new customer acquisition and revenue growth across an assigned territory from a remote home office. You will use consultative, outcome‑driven sales methods to identify needs, develop opportunities, and propose solutions that deliver measurable business value.

You will manage the full sales cycle, maintain accurate Salesforce records, and collaborate with internal teams to ensure exceptional customer experiences.