Remodel Measurements & Customer Care Technician

Expo Home Improvement; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Expo Home Improvement in Texas seeks a Service/Measure Technician to provide expert measurements for remodeling projects and deliver top-tier service throughout the customer journey. This role ensures timely, accurate measurements and acts as a key contact for customers during the service process.

Responsibilities include taking precise measurements, evaluating sites, coordinating with installation teams, and documenting findings to support accurate product selection and scheduling.

Qualifications

• 2+ years in a service-related role, preferably in home improvement/remodeling.
• Ability to take accurate measurements and communicate findings clearly.
• Excellent communication and interpersonal skills with customers and internal teams.
• Ability to manage a busy schedule and prioritize tasks.

Responsibilities

• Take accurate measurements of customers' homes to size products for installation.
• Assess job sites for challenges affecting installation or fit.
• Document interactions, measurements, and site assessments for records.

Skills

Measurements

Customer service

Time management

Driving

Job description

Expo Home Improvement in Texas seeks a Service/Measure Technician to provide expert measurements for remodeling projects and deliver top-tier service throughout the customer journey. This role ensures timely, accurate measurements and acts as a key contact for customers during the service process.

Responsibilities include taking precise measurements, evaluating sites, coordinating with installation teams, and documenting findings to support accurate product selection and scheduling.