Relief Night Porter - Big Sur

Guest Services Inc; California (MO); On-site; USD 2,102,562 - 2,994,558; Part time

Job summary

Guest Services Inc is seeking a Night Porter in California, Missouri. This role involves providing overnight security, cleaning lobby and kitchen areas, and assisting guests with check-ins, while working two nights a week and three day shifts for maintenance.

The ideal candidate should possess strong customer service skills and the ability to work both independently and as part of a team. The position offers a competitive pay of 18.50 USD per hour.

Qualifications

• Ability to lift, carry, and push up to 50 lbs. occasionally.
• Ability to work in hot, damp conditions.
• Familiarity with basic cleaning duties and safety protocols.

Responsibilities

• Provide overnight coverage and maintain security.
• Greet guests and provide assistance with check-ins.
• Perform cleaning duties in public areas, kitchens, and restrooms.

Skills

Customer service skills

Attention to detail

Ability to work independently

Tools

Cleaning Supplies

Personal Protective Equipment

Job description

Compensation Amount: 18.50 USD Hourly

Job Summary

This is a Relief Position! This role will require 2 nights per week of Night Porter coverage and 3 day shifts as general maintenance/groundskeeping. Night Porters provide overnight security and maintain cleanliness of all lobby and kitchen areas overnight including floors, prep areas, hoods, ovens, ranges, garbage cans, and walk-in coolers. Deep clean all areas to be ready for the next day’s service. Provide friendly and efficient service to guests, including checking them in and out of rooms as needed.

Responsibilities

• Work overnight shift, approximately 9:00pm to 5:00am.
• Greet hotel guests and park visitors in a friendly manner, provide information and services including baggage service.
• Resolve guest concerns and complaints within scope of authority; refer to management as appropriate.
• Communicate effectively with front desk staff.
• Check guests into hotel when front desk is not staffed during overnight hours.
• Replenish fireplace wood supply from storage; lay and maintain fire.
• Maintain cleanliness of public areas of hotel including dusting, emptying garbage, picking up litter, cleaning public restrooms, sweeping and mopping.
• Vacuum and/or sweep all floor surfaces on hotel ground floor; periodically deep clean.
• Clean and sanitize all ground floor rest rooms; replenish rest room supplies.
• Clean windows as needed/requested.
• Clean kitchen area thoroughly, including sweeping, mopping, and scrubbing; empty grease from fryers.
• Deep clean floors, floor mats, garbage cans, ranges, and insides of hoods and ranges.
• Record temperatures of all refrigeration equipment and report problems as needed to kitchen management.
• Lock all food storage doors; ensure proper storage of all food and food-related items.
• Provide security in the hotel for guests and employees.
• Perform such other related duties as directed or required.

Physical and Mental Requirements

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lift, carry, and push up to 30 lbs. regularly, 40 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Work in wet and slippery conditions.
• Frequently work in a hot and damp environment.
• Frequently immerse hands in water.
• Climb steps regularly.
• Withstand temperature extremes in freezer, refrigerator walk-in and grill areas.
• Ability to work in indoor and outdoor environments.
• Read and write work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicate with other employees and management when a problem has occurred.
• Able to work alone and with little or no direct supervision, using a checklist.
• Physical presence at the job site is essential to perform job duties.

Equipment Used

• Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).
• Personal Protective Equipment used: gloves and goggles.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Our Commitment to Diversity, Equity & Inclusion: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.