Relief Manager

times-supermarkets; Lihue (HI); On-site; USD 24,151 - 34,396; Full time

Job summary

times-supermarkets in Lihue, Hawaii is seeking a Relief Manager responsible for overseeing store operations when management is absent. This role maximizes sales, enforces policies, and fosters a positive work environment.

Ideal candidates will have strong customer service skills and the ability to manage finances and staff effectively. The position requires a commitment of at least 40 hours per week, with some shifts potentially lasting 10 hours. Training and experience in retail management are a plus.

Qualifications

• At least 21 years old to operate heavy machinery.
• Ability to lift 50 lbs unassisted.
• Must demonstrate manual dexterity and eye-hand coordination.

Responsibilities

• Oversee store operations in the absence of management.
• Ensure customer service standards are met.
• Manage cash handling and financial transactions.
• Maintain store compliance with regulations and policies.
• Train and supervise store employees.

Skills

Customer service

Team management

Microsoft Office proficiency

Loss prevention

Job description

Relief Manager

Starting rate of pay: $21.25/hr (Kailua location: $22.00/hr). Salary + Yearly Bonuses.

Job Summary

The Relief Manager is directly responsible and accountable for overseeing all aspects of the store that he/she is assigned in the absence of the Store Director, Assistant Store Director or Grocery Manager. The Relief Manager ensures that all company directives are executed within expectation with the intent to maximize sales and profitability while simultaneously minimizing expenses and any losses. The Relief Manager position serves as a progression step to the Grocery Manager position.

Essential Job Duties

• Promotes and maintains proper and efficient servicing of customers. Directly assists in all aspects of the Front-End operation and ensures front-end procedures are followed for store opening and closing functions successfully.
• Responsible for approving checks, processing money orders and Western Union transactions, reconciling the safe, balances and accounts for all cashiering tills.
• Conducts floor checks, ensuring that the shelves are adequately stocked, products merchandised properly rotated, price integrity enforced according to company standards in all departments.
• May directly train, develop and supervise all employees.
• Ensures that the store complies with the rules/regulations of various government/regulatory agencies, and abides by and enforces all company policies and procedures fairly and consistently.
• Assists in reviewing and controlling expenses within the store and takes appropriate loss prevention measures.
• Ensures good communication is maintained between associates, store management, and the retail support center staff.
• Fosters a harmonious positive work environment and provides a safe and sanitary environment for customers and associates.
• Ensures all company programs, philosophies and company image are carried out and maintained and fosters good relationships in the community, and collaborates with business partners.

Other Job Duties

• Recommends changes in procedures, house rules and work methods as necessary.
• Recognizes and assist in the advancement of qualified associates and interviews prospective applicants according to equal employment opportunity guidelines.
• Conducts periodic competitor checks.
• Attends periodic meetings at the retail support center.
• Edits or inputs information onto Time Solutions (Time and Attendance program).
• Occasional receiving of merchandise with or without the DSD (direct store delivery) gun.
• Drives forklift to receive or move around merchandise throughout warehouse.
• Periodic taking of, downloading and auditing inventories.
• Any tasks as deemed necessary by management.

Physical Requirements

• 21 years of age or older (operates heavy machinery) (sell liquor).
• Must be able to safely lift 50 lbs unassisted.
• Stands for extended periods of time with frequent bending and stooping required during the course of the workday.
• Requires manual dexterity and eye-hand coordination for various activities.

Additional Requirements

• On an average, minimum 40 hours/week with occasional longer shifts (10 hours) due to business needs.
• May require working overnight, early mornings, evenings, weekends and holidays.
• Proficient in Microsoft Office, primarily Word, Excel and Outlook.