Relief Manager

Big 5 Corp; Lacey (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who is passionate about sports and outdoor activities. This role is ideal for individuals looking to grow within a management structure while providing exceptional customer service. As an Assistant Manager, you will be responsible for store operations, staff training, and ensuring a positive shopping experience for customers. With a well-defined training program, you will gain valuable knowledge and experience that can lead to higher management positions. Join a team that values enthusiasm and dedication to the community while enjoying a range of benefits and career growth opportunities.

Benefits

Company-sponsored education assistance

Dental, medical, vision insurance

Disability insurance

Employee purchase discounts

Referral program

Life insurance

Paid time off, sick leave, vacation

Pet insurance

Savings and profit-sharing plans (401k/Roth IRA)

Discounts to attractions and events

Qualifications

• Enthusiastic and sports-minded individuals with solid customer service backgrounds.
• Basic organizational and math skills are essential.

Responsibilities

• Opening and closing the store and managing merchandise storage.
• Training new hires and directing sales associates.
• Handling customer inquiries and enforcing company policies.

Skills

Customer Service

Communication Skills

Organizational Skills

Sales Skills

Education

High School Diploma or GED

Job description

Description

With over 400 stores located throughout the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 60 years, everything we do comes down to having the most talented individuals on our team. An Assistant Manager position is a perfect career opportunity for sports and outdoor enthusiasts. Our team members' qualities serve as a foundation for future growth, with managers providing leadership and direction to the entire store team. The Assistant Manager gains knowledge and experience, essential for promotion to higher management positions, through performing duties personally or via subordinates. A well-defined training program will be provided to support your development within our management structure. Candidates should be enthusiastic, energetic, sports-minded individuals with solid customer service backgrounds and relevant educational paths.

Responsibilities

• Opening and closing the store
• Staffing with service-oriented associates
• Performing customer sales and service
• Directing sales and cashier associates
• Training new hires
• Merchandising and policy compliance
• Handling customer inquiries via phone
• Setting promotional signage and other duties
• Enforcing company policies
• Providing product descriptions
• Proposing add-on sales
• Managing merchandise storage and restocking
• Organizing, restocking, and cleaning the sales floor
• Inventory control and loss prevention enforcement

Requirements

• Must be 21 years or older
• High School diploma, GED, or relevant experience
• Basic organizational and math skills
• Subject to E-Verify upon acceptance
• Light to moderate lifting, with or without reasonable accommodation
• Effective communication and interpersonal skills

Benefits

• Company-sponsored education assistance
• Dental, medical, vision insurance
• Disability insurance
• Employee purchase discounts
• Referral program
• Kinecta Credit Union membership
• Life insurance
• Paid time off, sick leave, vacation
• Pet insurance
• Savings and profit-sharing plans (401k/Roth IRA)
• Discounts to attractions and events

Pay Scale

$18.15 - $21.90/hour depending on store location

Equal Opportunity Employer. This employer is committed to notifying all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.