Relief Emergency Shelter Counselor

Center for Youth Services; City of Rochester (NY); On-site; USD 20,664 - 27,552; Part time

Job summary

A local youth support agency in Rochester is seeking a Relief Emergency Shelter Counselor to supervise and support youth in a 24/7 shelter environment. The role includes crisis intervention, maintaining a caring environment, and involves flexible hours including evenings and weekends. Candidates should have a high school diploma and experience in human services, preferably with youth.

Qualifications

• Basic knowledge of various counseling approaches.
• Sensitivity to cultural issues and youth needs.
• Ability to maintain client confidentiality.

Responsibilities

• Supervision of residents within the daily routine.
• Crisis prevention, resolution and intervention.
• Transportation to recreation outings when assigned.

Skills

Good verbal communication skills

Crisis prevention and intervention skills

Cultural sensitivity

Ability to establish relationships

Education

High school diploma or GED

Tools

Microsoft Office

Job description

These are relief/per diem, part-time positions. Hours can include a combination of days, evenings, overnights and weekends.

Overview

The Relief Emergency Shelter Counselor is responsible for supporting and managing a caring 24.7 youth shelter environment including: supervision of residents, one-to-one counseling, teaching independent living skills, preparing meals with residents, facilitating recreational outings, and general upkeep of the house itself. This coverage is provided in the absence of full-time staff to ensure coverage of the established staffing pattern, or as an addition to the full-time team as deemed necessary by the Shelter Managers.

Responsibilities

• Supervision of residents within the daily routine
• Crisis prevention, resolution and intervention
• After hours crisis phone counseling, intake, assessment, and referral
• Documentation of critical information in staff log and resident files
• Transportation to recreation and other outings, when assigned
• Attend training and supervision sessions quarterly as required by state regulations, totaling 10 hours per year
• Assist with maintenance of shelter facility and grounds
• Maintain a caring and cooperative environment
• Maintain client confidentiality consistent with agency policy
• Other duties as assigned by Assistant Manager, or requested by Shift Charge staff

Employment Guidelines

Basic knowledge of various counseling approaches and techniques. Good verbal and written communication skills. Sensitivity to cultural issues and needs of youth from diverse backgrounds. Ability to establish and maintain positive relationships with residents and staff. Knowledge of adolescent development. Ability to remain objective in crisis situations. Must have a valid driver's license and driving record that meets the requirements of agency insurance provider.

Cultural Competency

The Center delivers programs and services to youth and families across Monroe County who represent many racial, cultural and geographic groups. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientations, disabilities and beliefs. All staff are required to attend cultural competency workshops and trainings and to continually enhance their own understanding of cultural diversity. The Center Performance Appraisal, administered annually, provides an opportunity for staff to evaluate how they are integrating culturally competent practices into everyday work.

Physical Requirements

Candidates must be able to participate in the maintenance of The Center House facility and grounds and be able to operate the agency vans. The shelter is a three-story residence and candidates must be able to be autonomously mobile and able to work anywhere within the facility.

Qualifications

High school diploma or GED plus one year of Human Services experience, preferably working with youth.

Computer Skills Recommended

Microsoft Office: Basic

The Center for Youth provides equal employment opportunities.