Relief Assistant Manager

Thunder Valley Casino; Lincoln (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Thunder Valley Casino Resort in Lincoln, California is seeking a Relief Assistant Manager to support the day-to-day operations of the food & beverage department. This role covers vacation and shift coverage and assists the F&B managers in daily operations.

The successful candidate will lead teams, manage outlets, assist with guest recoveries, and help develop menus, pricing, and presentation. A high school diploma and management experience in high-volume settings are required; weekend and

Qualifications

• Minimum two years of management experience in high-volume, multi-outlet F&B operations.
• High school diploma or equivalent; college degree in Hotel/Restaurant Management preferred.
• Experience with computer applications including Microsoft Office and POS systems.

Responsibilities

• Provide leadership to F&B team members and uphold service standards.
• Manage operational and administrative responsibilities of a restaurant or beverage outlet.
• Assist with guest recoveries and staff concerns with proper documentation and follow-up.
• Assist in developing product offerings including wine, food, prices, and presentation.
• Provide timely departmental analyses to senior management to ensure objectives are met.

Skills

Leadership

Staff Training

Customer Service

POS Systems

Office Software

Education

High School Diploma

Tools

Microsoft Office

POS systems

Timekeeping software

Scheduling software

Ordering systems

Job description

Job Details

Job Location: Lincoln, CA 95648
Position Type: Full Time
Education Level: High School
Job Shift: Any
Job Category: Food & Beverage

Position Summary

The Relief Assistant Manager assists in running the day-to-day operations of the food and beverage departments. Assists in all food and beverage areas for vacation and shift coverage. Assumes the role of Assistant Manager in food service outlets and the Beverage Department as necessary. Supports Food and Beverage Managers in running day to day operation. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions

1. Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
2. Provides leadership and guidance to Food and Beverage Team Members, ensuring that the core values of the organization are put into practice.
3. Manage the operational and administrative responsibilities of a restaurant or beverage outlet.
4. Assist with Guest recoveries and Team Member concerns by providing the appropriate level of documentation and follow-up.
5. Assist in the development of product offerings including wine and spirits, food recipes, prices, and presentation.
6. Assist in the collection of data required to formulate and maintain business plans and objectives, budget planning and coordination, and financial presentations.
7. Coach and develop Team Members to achieve expected goals by maintaining a consistent approachable demeanor and articulating department expectations.
8. Monitor industry developments to ensure company food and beverage offerings remain exceptional and provide a high level of Guest satisfaction.
9. Provide timely departmental analysis to senior management to ensure business objectives are maintained and achieved.

Minimum Qualifications

1. Two (2) years of management experience in high volume, multi-outlet food and beverage operation.
2. A high school diploma or equivalent is required; college degree in Hotel and Restaurant Management preferred.
3. Must have working experience with computer applications including Microsoft Office, Point-of-Sale (POS) systems, timekeeping and scheduling software, and ordering and requisitioning software.
4. Ability to coach, mentor, and lead Team Members under a collective bargaining agreement.
5. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
6. Must be flexible with work hours and be able to work any shift including weekends and holidays. Must be able to accommodate impromptu schedule changes based on business needs.
7. Must be at least 21 years of age.
8. Must be able to obtain UAIC Tribal Gaming License.

Physical Requirements

1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
2. Ability to stand and walk for prolonged time periods.
3. Manual dexterity to use job related equipment.
4. Must be able to lift 15 lbs.