Reliability Engineer 4

US Bank; Gresham (OR); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Oregon seeks a Reliability Engineer to advance production reliability and automate incident response. You will work with development, operations, and business teams to improve availability, latency, and monitoring across multi-system environments.

The role emphasizes SRE principles, building dashboards, and proactive analysis to prevent outages, with on-site collaboration three days per week and a strong focus on customer impact and operational excellence.

Qualifications

• Bachelor's degree, or equivalent work experience.
• Six to eight years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development

Responsibilities

• Develop, coordinate, and conduct technical reliability studies on designs to assess performance over lifecycle.
• Measure and analyze the reliability of design, materials, processes, and final products.
• Recommend design or test methods and SPC procedures to achieve reliability goals.
• Complete risk analysis studies of new designs and processes.
• Undertake testing and analysis on failures, proposing changes to improve system reliability.

Skills

Stakeholder management

Communication

Leadership

Education

Bachelor's degree

Tools

Datadog

Splunk

Grafana

Prometheus

New Relic

Elastic

OpenTelemetry

ServiceNow

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

As a Reliability Engineer, your role will be a combination of supporting production applications and proactively looking for ways to automate your discoveries, eliminate incidents from recurring and/or reduce the time it takes to get our customers back up and running. In addition, you'll focus on improving the following for our applications: availability, latency, performance, efficiency, and effective proactive monitoring. The reliability engineer interfaces with business users, development teams and system administrators to ensure systems perform to meet their business needs and specifications.

Responsibilities include: Developing, coordinating, and conducting technical reliability studies on engineering designs to assess the likelihood that a product/process performs its intended function over the intended lifecycle. Measuring and analyzing the reliability of the design, materials, processes, cost, and final products of production. Recommending design or test methods and statistical process control procedures for achieving required levels of product reliability. Completing risk analysis studies of new designs and processes. Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Six to eight years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development

Preferred Skills/Experience

• Expertise in Site Reliability Engineering (SRE) , or Reliability Engineering .
• Strong knowledge of SLIs, SLOs, Error Budgets, and Customer Journey Monitoring .
• Demonstrated ability to understand stakeholder needs and guide the development of reliability requirements for large, complex multi-system products.
• Hands-on experience with APM, RUM, synthetics, monitoring, logging, tracing, and telemetry frameworks .
• Proficiency with Datadog, , Splunk, Grafana, Prometheus, New Relic, Elastic, or OpenTelemetry .
• Experience building, standardizing, and tuning operational dashboards and actionable alerts that communicate service health, customer impact, dependency health, performance trends, failure conditions, severity, ownership, routing, and runbook linkage.
• Strong understanding of distributed systems, microservices, cloud platforms, and Kubernetes .
• Ability to leverage incident analysis, RCA, and performance data to drive reliability improvements.
• Excellent stakeholder management, communication, and technical leadership skills.
• Hands on experience with ServiceNow.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here .

U.S. Bank is an equal opportunity employer.

We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures b